10-09-2017 09:40 PM
I received my notification by email from vodafone advising the closure of my email account.
I followed the form for forwarding all new emails to an outlook.com address and submitted. I did this on Friday. So far no new emails sent to my vodafone.net.nz account have been forwarded to my outlook.com account.
How long until the forwarding takes effect?
11-09-2017 10:11 AM
Im having exactly the same problem - set up auto forwarding and nothing happened yet and been 36 hours. Also when changing email address for bill to be sent to your instructions say to login under mobile and go to profile then bill settings but that isnt an option!
11-09-2017 10:15 AM
I just had a private email message from customer services. They have now changed the 24 hours timeframe they initially told me to 3 working days for any changes to take effect. Hope this helps. I guess we'll just have to wait and see...
13-09-2017 05:58 PM
Mine also not active - submitted saturday am - please vodafone just make a post to update people about time frames - your communcation is crap!
13-09-2017 07:57 PM
Thanks for your post.
Please message me if not live tomorrow, we did mention 3 business days on the forwarding form but will review our comms to ensure clearer.
11-09-2017 10:31 AM
I've just done the forwarding part this morning but can't work out how to get all my emails from Vodafone to my new outlook email address - do you know
11-09-2017 10:46 AM
Sorry, I don't know about that.
I have been using the Microsoft Outlook (not the web version) for my vodafone.net.nz email and so all my emails are stored on my laptop anyway and shouldn't disappear.
I'm pretty sure they have instructions for transferring existing messages on the page link below:
11-09-2017 11:17 AM
Copyright © Vodafone New Zealand Ltd