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Disconnecting Broadband and Fixed Line Account

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Posts: 37
Registered: ‎16-10-2010
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Disconnecting Broadband and Fixed Line Account

by Frequent Poster celeliza Frequent Poster
Message 1 of 2 (1,036 Views)

Hi,

 

My husband and I will be going to the UK for 6 months (or maybe more) and we will vacating our property at the end of April.

 

At present, we have a Fixed Line and Broadband account with Vodafone.  We plan to disconnect the internet and telephone. We have kept the telephone number for so many years now (and it's so easy to remember) and lots of friends and families have our number.

 

I wondered if there is a way of keeping the number while we are away and use it again when we eventually return?

 

Thanks,

Claire


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Retired Staff
Posts: 170
Registered: ‎14-04-2014

Re: Disconnecting Broadband and Fixed Line Account

by Retired Staff SaraC Retired Staff
Message 2 of 2 (1,373 Views)

Hi @celeliza 

 

There is no possible way to place a landline number in suspense. The best thing to do in this case would be to remove the broadband connection and keep the landline open for the time that you are away.

 

This will cost a total of $50 per month to keep the connection active.

 

http://www.vodafone.co.nz/home-phone/plans/

 

Sara

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Accepted by Lon (Staff)
‎03-10-2015 04:33 AM

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Retired Staff
Posts: 170
Registered: ‎14-04-2014

Re: Disconnecting Broadband and Fixed Line Account

by Retired Staff SaraC Retired Staff
Message 2 of 2 (1,374 Views)

Hi @celeliza 

 

There is no possible way to place a landline number in suspense. The best thing to do in this case would be to remove the broadband connection and keep the landline open for the time that you are away.

 

This will cost a total of $50 per month to keep the connection active.

 

http://www.vodafone.co.nz/home-phone/plans/

 

Sara

Solution
Accepted by Lon (Staff)
‎03-10-2015 04:33 AM
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