I just placed an order for Fibre 100, entering my address (I live in a flat), and all was fine. When I finalised my order, I noticed that the flat number was no longer listed (it wasn't in the confirmation email either). I added a note to the end of my order explaining what unit I live in at this address, but this didn't show up in the confirmation email either (and I know how easy it is to miss these extra things when it comes to delivery).
I tried to call to rectify this, but every time I got through, the operator either couldn't hear me, or I disconnected once my call was picked up. I don't know if this is an issue on my end, or what. Since the only customer service options for Broadband are via call centre or through this message board, here I am.