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Clear.net spam levels

Community Manager
Posts: 2,084
Registered: ‎02-02-2013

Re: Clear.net spam levels

by Community Manager Community Manager
Message 201 of 210 (508 Views)
We will forward your emails to whatever service/email address you choose. Apologies, you found out through the media, you will get an email soon expanding and detailing options.
Channel Manager, Help & Support
Vodafone New Zealand
Posted from Apple iPhone
Starter Poster
Posts: 2
Registered: ‎08-09-2017

Re: Clear.net spam levels

by lostinstash Starter Poster
Message 202 of 210 (491 Views)

I had an issue putting in the wrong email address due to a set up glitch with my new email provider. Is it possible to reset it (the account was set to actually already is for someone else so I don't want them getting my emails). Before I spend the next 3 days trying to change every darn thing that has my email address? (theirs is .com which is what it was setting up as but defaulted to .co.nz without me realising when I changed my country). 

Also I only received information to forward 1 email and I have 3 vodafone emails, will the others be able to be forwarded too?

Starter Poster
Posts: 2
Registered: ‎08-09-2017

Re: Clear.net spam levels

by lostinstash Starter Poster
Message 203 of 210 (474 Views)

 


lostinstash wrote:

I had an issue putting in the wrong email address due to a set up glitch with my new email provider. Is it possible to reset it (the account was set to actually already is for someone else so I don't want them getting my emails). Before I spend the next 3 days trying to change every darn thing that has my email address? (theirs is .com which is what it was setting up as but defaulted to .co.nz without me realising when I changed my country). 

Also I only received information to forward 1 email and I have 3 vodafone emails, will the others be able to be forwarded too?


Adding the forward hasn't taken effect as of yet. 

Community Manager
Posts: 2,084
Registered: ‎02-02-2013

Re: Clear.net spam levels

by Community Manager Community Manager
Message 204 of 210 (469 Views)

You will get messages for the other emails.

Message me if you need help with the one you already set up.

Cheers

Channel Manager, Help & Support
Vodafone New Zealand
Posted from Apple iPad
Frequent Poster
Posts: 40
Registered: ‎08-06-2017

Re: Clear.net spam levels

by Frequent Poster anzac1957 Frequent Poster
Message 205 of 210 (437 Views)

Have they really thought this through? No email address to send my bill to if I don't set up forwarding. After all I used to get a paper bill but then they wanted to send it to me by email.

Senior Contributor
Posts: 213
Registered: ‎27-04-2012

Re: Clear.net spam levels

[ Edited ]
by Senior Contributor capcomnz Senior Contributor
Message 206 of 210 (431 Views)

@anzac1957

And heres the REAl KICK IN THE GUTS

 

If you get your bill sent via normal mail ie in the post THEY charge a "Paper fee" !!

 

"By moving to email billing you'll avoid a $1.50 paper bill charge each month."

 

Frequent Poster
Posts: 40
Registered: ‎08-06-2017

Re: Clear.net spam levels

by Frequent Poster anzac1957 Frequent Poster
Message 207 of 210 (419 Views)

@MikeHales

 

It gets worse. Guess where I found the email from Vodafone about the change. Yes, in the online spam folder.

 

Unbelievable.

Posted from Android 6.0
Frequent Poster
Posts: 40
Registered: ‎08-06-2017

Re: Clear.net spam levels

by Frequent Poster anzac1957 Frequent Poster
Message 208 of 210 (414 Views)

@MikeHales

 

 Also, what happens to my wife's emails as her account was setup as an alias under the Paradise system?

Posted from Android 6.0
Fra
Starter Poster
Posts: 13
Registered: ‎10-06-2017

Re: Clear.net spam levels

by Fra Starter Poster
Message 209 of 210 (490 Views)

@mike hales

 

But if we leave Vodafone and go to another provider (due to you failing to deliver what was promised) then you should still forward our email for a reasonable period of time correct ?

Community Manager
Posts: 2,084
Registered: ‎02-02-2013

Re: Clear.net spam levels

by Community Manager Community Manager
Message 210 of 210 (475 Views)

Correct

Channel Manager, Help & Support
Vodafone New Zealand
Posted from Apple iPad
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