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Clear.net spam levels

New Poster
Posts: 1
Registered: ‎19-04-2017

Clear.net spam levels

by JonathonRaynerBurt New Poster
Message 1 of 6 (133 Views)

Hi team

I'm on an old clear.net email address and in the last two weeks I've noticed a dramatic upturn in the amount of spam I'm getting - to the tune of 3-4 an hour from zero prior to that.

 

Are spam filters still being updated on this old domain?

 

Kind regards

Jonathon

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Community Manager
Posts: 1,388
Registered: ‎02-02-2013

Re: Clear.net spam levels

by Community Manager Community Manager
Message 2 of 6 (129 Views)

@JonathonRaynerBurt

 

Thanks for the post, yes we're aware of the sudden rise and have been amending the filters accordingly. Apologies for the hassle.

Channel Manager, Help & Support
Vodafone New Zealand
Regular Poster
Posts: 20
Registered: ‎17-07-2010

Re: Clear.net spam levels

by Regular Poster lisarog Regular Poster
Message 3 of 6 (115 Views)

I'm getting LOTS to ihug.co.nz  addresses too, hence coming here.  Smiley Happy

New Poster
Posts: 1
Registered: ‎19-04-2017

Re: Clear.net spam levels

by BraidenThomson New Poster
Message 4 of 6 (113 Views)

Large amount via Paradise.net.nz too

Staff
Posts: 48
Registered: ‎23-03-2017

Re: Clear.net spam levels

by Staff MsChaoticX Staff
Message 5 of 6 (100 Views)

Hi guys,

 

Clearnet and paradise are getting a huge influx of emails atm, if you could forward as many as you can to missedspam@clear.net.nz OR missedspam@paradise.net.nz depending on which you have. And also be assured our technical team is working hard to remedy the issue as quickly as possible.

 

-Becka

I work in Technical Support, I volunteer my time in helping out the community when I can.

~ Trained Vodafone Ninja
Regular Poster
Posts: 20
Registered: ‎17-07-2010

Re: Clear.net spam levels

by Regular Poster lisarog Regular Poster
Message 6 of 6 (35 Views)

 Hi again, where do I forward IHUG spam to?  I forwarded a few to the clear.net addy just before, as I couldn't find the ihug equivilent.  

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