19-04-2017 08:41 AM
I'm on an old clear.net email address and in the last two weeks I've noticed a dramatic upturn in the amount of spam I'm getting - to the tune of 3-4 an hour from zero prior to that.
Are spam filters still being updated on this old domain?
19-04-2017 09:47 AM
Thanks for the post, yes we're aware of the sudden rise and have been amending the filters accordingly. Apologies for the hassle.
09-06-2017 09:16 AM
We have identified the issue, have put in a fix overnight and a further fix going in next week. You should see an improvement during the day and over the weekend. Apologies again for the inconvenience.
09-06-2017 09:27 AM
Apologies, should have been clearer. Fix for spam and also a fix for the recent delays in sending and receiving emails.
10-06-2017 07:50 AM
Wish I could say that was the case but the inbox this morning !!
Honestly I give up. If you dont want Clearnet customers I'll go else where!
10-06-2017 09:03 AM
Since logging on this morning (7:40am) had 28 so far to my inbox and only 8 in the spam folder on webmail !!
HOW is this fixing the problem ??
Others experiancing the same.
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