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Change over from 2D to VF UFB

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Contributor
Posts: 71
Registered: ‎06-04-2009

Change over from 2D to VF UFB

by Contributor dgwills Contributor
Message 1 of 3 (173 Views)

I have had the email to say the change over will happen tomorrow (5.4.17). What will happen next ? Do I get a email / phone call or Text to say go ahead and plug your shinny new modem in, you're good to go or what ?

TIA.

David.

Vodafone Ninja
Posts: 94
Registered: ‎11-05-2015

Re: Change over from 2D to VF UFB

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 3 (137 Views)

Hey there, apologies for the delays responding to your post. 

 

Have you managed to get your connection all sorted? If not, send me a private message with your customer number and a link to this post and we'll go from there. Smiley Happy 

 

 

Michael

Contributor
Posts: 71
Registered: ‎06-04-2009

Re: Change over from 2D to VF UFB

by Contributor dgwills Contributor
Message 3 of 3 (135 Views)

There was a problem at your end that nobody told me about. Getting switched over on the 13th now. I hope going forward Customer Service is better than this !

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