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Cancellation

Starter Poster
Posts: 2
Registered: ‎08-10-2018

Cancellation

by MalBoo Starter Poster
Message 1 of 3 (349 Views)

I have over the phone verbally agreed to upgrade to Fibre X but now want to cancel  after reading about problems regarding this service  how do i go about doing this the process seems to be hidden

Community Manager
Posts: 3,074
Registered: ‎02-02-2013

Re: Cancellation

by Community Manager Community Manager
Message 2 of 3 (264 Views)

@MalBoo

Sorry to hear that, what are your concerns?
You should call us on 0508 888 800 if you still want to cancel.

m

Channel Manager, Help & Support
Vodafone New Zealand
Starter Poster
Posts: 2
Registered: ‎08-10-2018

Re: Cancellation

by MalBoo Starter Poster
Message 3 of 3 (247 Views)

Im getting UFB with another company  I don't want to get Fibre X just to lower my monthly Vodafone bill and no offer has come from Vodafone after 15 years with them and Telstra-Saturn pretty poor from you guys.

 

Vodafone should offer the lower rate to it's existing customers who want to go onto UFB, Fibre X is just a cheap way out.

 

Not much loyalty from Vodafone.

 

 

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