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Can't send email via paradise

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Posts: 1
Registered: ‎03-07-2017

Can't send email via paradise

by KirstyRobinson New Poster
Message 1 of 2 (230 Views)

Help please! I'm unable to send email from my paradise account as of today and I can't figure out why. I haven't changed any settings but did update Outlook. When I try to send an email I get the following message:

 

Your outgoing (SMTP) email server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: 554 smtpin1.paradise.net.nz

 

I have tried changing the outgoing server as per other suggestions in the help section, etc but no luck...

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Community Manager
Posts: 1,879
Registered: ‎02-02-2013

Re: Can't send email via paradise

by Community Manager Community Manager
Message 2 of 2 (212 Views)

@KirstyRobinson

 

Sorry to hear that, still having that issue?

Channel Manager, Help & Support
Vodafone New Zealand
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