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Can I keep my ihug.co.nz email accounts if I cancel my vodafone internet and phone account?

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Posts: 11
Registered: ‎04-07-2014
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Can I keep my ihug.co.nz email accounts if I cancel my vodafone internet and phone account?

by ianw1 Starter Poster
Message 1 of 3 (393 Views)

Hi.  I'm shortly going to be moving and will need to cancel my Vodafone fibre internet and home line service.   I'd like to keep my ihug addresses though, as I'll access them on my work Vodafone mobile.  Could you please confirm if my email addresses will stay "alive", or if the "die" when I cancel the underlying internet account, and what do I need to do to retain access?  Thanks for your help


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Community Manager
Posts: 1,541
Registered: ‎02-02-2013

Re: Can I keep my ihug.co.nz email accounts if I cancel my vodafone internet and phone account?

by Community Manager Community Manager
Message 2 of 3 (630 Views)

You will be able to keep them but will need to pay for that service - give our guys on 0800 438 448 a call and they can talk you through the options.

Channel Manager, Help & Support
Vodafone New Zealand

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Accepted by topic author ianw1
‎11-04-2017 08:25 AM

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Community Manager
Posts: 1,541
Registered: ‎02-02-2013

Re: Can I keep my ihug.co.nz email accounts if I cancel my vodafone internet and phone account?

by Community Manager Community Manager
Message 2 of 3 (631 Views)

You will be able to keep them but will need to pay for that service - give our guys on 0800 438 448 a call and they can talk you through the options.

Channel Manager, Help & Support
Vodafone New Zealand
Solution
Accepted by topic author ianw1
‎11-04-2017 08:25 AM
Starter Poster
Posts: 11
Registered: ‎04-07-2014

Re: Can I keep my ihug.co.nz email accounts if I cancel my vodafone internet and phone account?

by ianw1 Starter Poster
Message 3 of 3 (384 Views)

Thanks.  Do you have a list of the options?  History suggests I'll spend ages on hold if I call the 0800 number, and I don't havve the time spare.  Cheers

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