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Can I get FibreX?

New Poster
Posts: 1
Registered: ‎21-01-2018

Can I get FibreX?

[ Edited ]
by MissWebb New Poster
Message 1 of 3 (690 Views)

Hi there,
I am wanting to sign up for FibreX - when i check my address in Wainuiomata with your website it tells me i am eligible for installment however when i check Chorus it is saying i can only get VDSL max.
Please let me know if this is true.
Thank you.

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Community Manager
Posts: 2,995
Registered: ‎02-02-2013

Re: FibreX

[ Edited ]
by Community Manager Community Manager
Message 2 of 3 (663 Views)

@MissWebb

Our map showing FibreX will be more accurate as Chorus do not supply FibreX and so wouldn't list it for your address.

Cheers

Channel Manager, Help & Support
Vodafone New Zealand
New Poster
Posts: 1
Registered: ‎01-08-2018

Re: FibreX

by MikeNZ New Poster
Message 3 of 3 (255 Views)

Hi Mike

 

I'm also in Wainuiomata and am currently a VDSL customer.  I checked availability for FibreX on the vodafone site and it says it's available but when I have called I have been told it is unavailable as there are no fibre services yet.

 

I understand fibre is not available but I can literally see the cable running from the post to the house, and wondering if maybe there has been a mistake.  (Or, maybe there isn't FibreX available).

 

Not sure if I should call back again.  Do you have the link to the map?  If it shows up there I'll call back and email.  I've also checked https://broadbandmap.nz and it shows cable availability.


Thanks
Mike NZ

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