23-09-2015 01:43 PM
Thanks for the prompt reply, so all going well then we should all be enjoying fast, reliable internet by the end of next week.
This is great to hear and I look forward to it,
23-09-2015 01:51 PM
Thank you. We're very much looking forward to it getting sorted too.
24-09-2015 11:29 AM
Update for anyone who is interested:
Speed still consistant 10/30 which is good, still not getting over 30 down but will see next week once they complete the work at the end of Sept.
25-09-2015 08:31 AM
Do you know or are you able to find out what the timeframe for Wainuiomata is? I have been patiently awaiting an improvement in service since the letter in July however it has only become worse over that time - I don't even bother to try browsing in the evenings as any site with any substantial content (Facebook, for instance) takes about 10-15min to load to a point where it usable.
I will admit it does fill me with a sense of odd nostalgia for the old 28.8k days, though...
25-09-2015 09:52 AM
AceJase wrote: ... Do you know ... what the timeframe for Wainuiomata is? ...
I understand there are about 5 nodes in Wainuiomata that are lined up to be worked on in the next week. Keep an eye on our network status section where we list the network nodes that will experience an outage that day as an indication, that's available here - http://www.vodafone.co.nz/cableupgrades
After the network node is cut over there may potentially be some further tweaks from our network engineers. Good news is that it's all just about complete.
25-09-2015 11:02 AM
Thank you Dylan - can we please have more people like you running the helpdesk?
28-09-2015 02:57 PM
Another update from me; back to 10/100 in the morning which is good, but the ping seems very unstable ranging from 20-300MS.
I will test the speed tonight and see what results I get, but certainly looking a whole lot better than it was.
28-09-2015 09:39 PM
Hi Dylan, could you let me know when Newlands to be upgraded?
Speed is OK during day time but very very very slow at night. Just did a speed test download is 5MB and upload is 10MB. I am on 100/10MB plan. Unfortunately I am mainly using Internet at night time. It has been for couple of weeks.
29-09-2015 08:57 AM
Speed seems ok but the ping is all over the place still... gaming lag is terrible. Hoping this is just fine tuning as the upgrades are all scheduled to be completed tomorrow which is the end of Sept.
29-09-2015 05:45 PM
It would have been good to have had something in the mailbox this week to warn about upgrade today in Kapiti. Not happy as rely on broadband for my work. Afternoon with no Internet connection and still not back up.
Expect better communication from a communications company.
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