26-04-2017 08:22 AM
Cannot log on to webmail. tried multiple browsers. When will clearnet service be fixed ?
26-04-2017 09:04 AM
Been down since around 6:30am
I rang the 0508 number at 8am and Ben the Ninja said its know fault and techs are working on it.
Should be 2-3 hours
I did ask why there was nothing on the Service Status page and he said that they were only just getting into the office around now so something should be there soon ....BUT there isnt (9am) !!!
I really would of throught with todays technology that if there was a known fault then this could be imediatily posted to the Service Status page.
Perhaps I'm asking to much ??
26-04-2017 10:09 AM
26-04-2017 10:16 AM
Not quite true - there is a notification and it's already been updated, with new info but notthing on when they'll fix it.
26-04-2017 11:02 AM
My theory is that Vodafone finds Paradise and Clearnet to be a bit of a nuisance and is not bothering to maintain that side of the business in order to steer customers away.
26-04-2017 12:03 PM
Vodafone definitely maintains the servers still for both clearnet and paradise and it's currently still down. No etr, sorry guys
26-04-2017 01:04 PM
I tend to agree.
If its anything like when the Usage meters go down or the recent spam problems then expect it to last for days (hoping not)
27-04-2017 06:29 AM
Getting on this morning but noticing that spam is getting through again to the inbox and not getting filtered out.
Had problems like this earlier in the month.
Not sure if Vodafone are aware of this (more likely are) but if it could be looked at again
27-04-2017 07:47 AM
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