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Broadband - chromecast and mobile issues

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Registered: ‎22-04-2016

Broadband - chromecast and mobile issues

by cathynzl Starter Poster
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Hi there, I just got broadband installed this afternoon and on my laptop it seems to work fine. But the connection on my mobile (iphone5) and chromecast is constantly droping off. I'm not sure if I need to change some settings and as I can't get hold of anyone on the hotline and can't be asked to be on hold for any longer I hope someone here can help.

 

While the technician was here we changed the name and the password for the wifi but for some reason on my phone I can still see the original one and can even connect to it, which I find kind of weird as well. 

Thanks in advance.

Catherine

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