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Broadband cancellation

Starter Poster
Posts: 4
Registered: ‎14-03-2018

Broadband cancellation

by blkwido Starter Poster
Message 1 of 3 (150 Views)

Hi,

I'm hoping someone can give me the correct information on how to cancel my broadband service eg, notice period and what happens to modem?

 

 

Tx in advance 

Community Manager
Posts: 3,038
Registered: ‎02-02-2013

Re: Broadband cancellation

by Community Manager Community Manager
Message 2 of 3 (132 Views)

@blkwido

Sorry to hear that. Any particular reason?

Process is to call us on 08000 438 448, you can then drop the modem off in any store or request a prepaid envelope on your call and send it back that way.

m

Channel Manager, Help & Support
Vodafone New Zealand
Starter Poster
Posts: 4
Registered: ‎14-03-2018

Re: Broadband cancellation

by blkwido Starter Poster
Message 3 of 3 (129 Views)
Sparks' deals with Netflix and FanPass will save me quite a bit. Pity Vodafone doesn't offer deals like that to existing customers.
TX for the info Mike, will give them a call.
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