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Broadband Fiber Installation delay

New Poster
Posts: 1
Registered: ‎08-06-2018

Broadband Fiber Installation delay

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by EleriWilliams New Poster
Message 1 of 2 (327 Views)

Hi, ordered fiber broadband over 4 weeks ago, have called numerous times and still no information as to what the delay is with installation to am now trying this channel.

 

It is imperative this installation is completed to allow me to work from home.

 

We specifically chose vodafone thinking this would be a seamless transition but am very dissapointed by the lack of communication.

 

Please can someone explain why there is a delay and confirm the new installation date?

Regards,

Eleri 

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Community Manager
Community Manager
Posts: 1,508
Registered: ‎01-03-2012

Re: Broadband Fiber Installation delay

by Community Manager Community Manager
Message 2 of 2 (276 Views)

Hi @EleriWilliams - sorry to hear you're having issues. I can get someone to look into this and ring you back. Please click on my name and send me a private message with your customer information and contact details and I will follow up.

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