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Billing.

New Poster
Posts: 1
Registered: ‎12-02-2018

Billing.

by paulgerritsen New Poster
Message 1 of 2 (416 Views)
I am being billed too much each month for 2x broadband accounts that I have. Call up to fix the issue and over an hour i get transferred 5 times - each time I need to tell them account details / identity questions / what the issue is etc.
No one can help but am finally told to expect a phone call.
1 month goes by - no phone call.
Call up again, same process, more time wasted.
Vodafone - your service is worse than Jetstar.
Posted from Apple iPhone
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Community Manager
Posts: 2,944
Registered: ‎02-02-2013

Re: Billing.

by Community Manager Community Manager
Message 2 of 2 (399 Views)

@paulgerritsen

Oh no, sorry about that. Please message me with your account details.

Yours

m

Channel Manager, Help & Support
Vodafone New Zealand
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