Billing Issues

Frequent Poster
Posts: 34
Registered: ‎11-02-2015

Billing Issues

by Frequent Poster nz_civic Frequent Poster
Message 1 of 3 (1,248 Views)
Hi there I am just writing as I think I have been charged for changing my plans two months in a row? I am just wanting to find out if this is the case and get my bill redone if so please. Two months in a row now I have had part month charges and credits etc and extra charges associated with changing get plans. How can I get someone to look into this please
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Vodafone Ninja
Posts: 743
Registered: ‎23-10-2009

Re: Billing Issues

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 3 (1,193 Views)

Hi there, is this still an issue? If so please email with some details and we'll take a look

Vodafone Social Media Team
Retired Staff
Posts: 20,556
Registered: ‎06-08-2008

Re: Billing Issues

[ Edited ]
by Retired Staff johnr Retired Staff
Message 3 of 3 (1,190 Views)

You must of changed plan part month and now they are prorated, If you get both invoices side by side they will make sense when you look at the dates and part month charges,



Ex VodafoneNZ staff member 17 years 4 days
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