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Bill notifier

Contributor
Posts: 94
Registered: ‎24-06-2011

Bill notifier

by Contributor DevoxNZ Contributor
Message 1 of 5 (1,494 Views)

Hi all.

 

I received a bill today (08/05/15) and the due date is (21/05/15)

 

Why only 13 days to pay bill?

 

It never used to be so short.  My co-worker who is also with vodafone said he experienced the same thing and when he questioned it he was told that was normal by the support person.

 

I'm sorry but I don't believe less than 2 weeks is normal for a due date on an invoice, considering before I upgraded to fibre my normal invoice period was 5 weeks.

 

Kind Regards

 

 

Vodafone Ninja
Posts: 743
Registered: ‎23-10-2009

Re: Bill notifier

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 5 (1,451 Views)

Hi there what is the date on the statement that it was generated? Also how did you receive the bill?

Vodafone Social Media Team
Contributor
Posts: 94
Registered: ‎24-06-2011

Re: Bill notifier

[ Edited ]
by Contributor DevoxNZ Contributor
Message 3 of 5 (1,447 Views)

Hi

 

Statement Date: 05 May 15
Current Charges due by 21 May

 

Notified via E-Mail received on the 5th

Retired Staff
Posts: 20,556
Registered: ‎06-08-2008

Re: Bill notifier

by Retired Staff johnr Retired Staff
Message 4 of 5 (1,439 Views)

I have worked for VodafoneNZ just over 15 years and it has not changed

Ex VodafoneNZ staff member 17 years 4 days
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Contributor
Posts: 94
Registered: ‎24-06-2011

Re: Bill notifier

by Contributor DevoxNZ Contributor
Message 5 of 5 (1,429 Views)

I see.

 

It seemed before I changed to fibre I had longer than 2 weeks.  Perhaps I'm mistaken.

 

Thanks.

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