Reply

About Vodafone email closure

Starter Poster
Posts: 2
Registered: ‎10-09-2017

Re: Questions about Vodafone email closure

by TerryOz Starter Poster
Message 31 of 142 (429 Views)

Hi,

 

I've been a paradise customer for nearly 20 years and use paradise email on a regular basis.

As yet I have not received the email closure notice from Vodafone.

 

I do not like my emails being scanned and used for marketing purposes by an overseas company such as Google or Microsoft.

 

I there a New Zealand based email provider that you recomend?

 

Spark seems to have a good solution for their customers, could Vodafone do the same? 

Community Manager
Posts: 1,713
Registered: ‎02-02-2013

Re: Questions about Vodafone email closure

by Community Manager Community Manager
Message 32 of 142 (427 Views)

@wilma

Yes that is correct but please allow a couple of days for the redirect to take effect.

Channel Manager, Help & Support
Vodafone New Zealand
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New Poster
Posts: 1
Registered: ‎10-09-2017

Re: Questions about Vodafone email closure

by denmo New Poster
Message 33 of 142 (405 Views)

Vodafone have copped out, unlike Spark who after suffering similar problems have migrated their 800,000 email users to a NZ based email specialist without any disruption or changes. To quote them "we have made the investment instead of leaving customers to their own devices and having to fend for themselves". This was after they had canvassed their customers who told them a NZ based email platform was an essential service they expected from their broadband provider. Now we are going to get bombarded by adverts on an email service provider owned offshore which is inferior to what we have enjoyed unless you want to pay up to US$49.95 per year to upgrade to a premium service. Will Vodafone compensate their customers for all the hastle, inconvenience etc by reducing their yearly brodband/landline charges by about NZ$70.00. After all they are making huge savings by not having to maintain the service. C'mon Mike, how about putting this  to the "Powers that be" ?     

Community Manager
Posts: 1,713
Registered: ‎02-02-2013

Re: Questions about Vodafone email closure

by Community Manager Community Manager
Message 34 of 142 (385 Views)

@denmo

I'll pass that on.

Channel Manager, Help & Support
Vodafone New Zealand
Posted from Apple iPad
Starter Poster
Posts: 14
Registered: ‎10-09-2017

Re: Questions about Vodafone email closure

by Denodan Starter Poster
Message 35 of 142 (352 Views)
Why has my reply been deleted?' I asked when am i getting my email on how to forward my emails and said what bad service as i never ever got an email notifying ihug was closing.

Only found out on the news. Yet my daughter is using her ihug email address i set up for her and she got a email, so where is mine? Very poor indeed. Been with you guys for years but maybe its time to find someone else?
Posted from Samsung GT-I9505
Community Manager
Posts: 1,713
Registered: ‎02-02-2013

Re: Questions about Vodafone email closure

by Community Manager Community Manager
Message 36 of 142 (345 Views)

message me with your ihug email address and I'll get it looked into.

Channel Manager, Help & Support
Vodafone New Zealand
Posted from Apple iPad
New Poster
Posts: 1
Registered: ‎10-09-2017

Re: Questions about Vodafone email closure

by john69 New Poster
Message 37 of 142 (338 Views)

I cannot seem to add gmail or yahoo address's to outlook 2011 on my iMac or windows 10 computer running outlook 365.

I get this every time.

 

The server for account "Yahoo" returned the error "[AUTHENTICATIONFAILED] LOGIN Invalid credentials." Your username/password or security settings may be incorrect. Would you like to try re-entering your password?

 

My username and password are correct!!!???

 

 

 

please help me with this problem

Starter Poster
Posts: 14
Registered: ‎10-09-2017

Re: Questions about Vodafone email closure

by Denodan Starter Poster
Message 38 of 142 (334 Views)
And no reply, very poor
Posted from Samsung GT-I9505
Starter Poster
Posts: 2
Registered: ‎10-09-2017

Re: Questions about Vodafone email closure

by Sparky63 Starter Poster
Message 39 of 142 (319 Views)

I have received an email from VF to an email alias I didn't even know I had but I have not received an email from VF to my main email address (the original Paradise.net.nz email address).  Nor have I received any emails from VF to the three other email addresses (aliases) that my family members regularly use.  

 

Can I expect to receive emails from VF to these addresses too?

 

Will my main Paradise email adddress and all of the email aliases all continue to be forwarded to my new gmail address by VF  after closure when someone sends an email to those addresses?

Posted from Apple iPad
Starter Poster
Posts: 2
Registered: ‎10-09-2017

Re: Questions about Vodafone email closure

by VCustomer Starter Poster
Message 40 of 142 (316 Views)
But if we currently get our emails from clear net webmail, using the emails we set up with our website domain, once webmail closes what happens and how do we retain our email addresses using our website domain?
Posted from Apple iPhone
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