09-09-2017 11:34 AM - edited 15-09-2017 03:51 PM
Following the announcement of Vodafone closing its email services on 30 November 2017, I'm sure there will be questions. So please review the FAQs listed below and feel free to post any additional questions to this thread and I will get an answer for each of them.
Not received an email about forwarding your Vodafone email?
Please go into the webmail version of your service and check your spam folder - if you get your email through software on your computer, your local spam folder on your PC won't have received it.
09-09-2017 01:43 PM
WXC or Xnet have not been mentioned as part of the e-mail shut down. I have an xnet address but need to know if I can use it?
Will we receive a reduction in our internet charges as we will not be "Supporting" extra staff to help with e-mail issues.
Food for thought.
09-09-2017 02:26 PM
Seeing as how this is a service we are paying for are the plans going to get any cheaper?
Or are we going to be paying the same for less.
09-09-2017 04:02 PM
Hi, I'm a paradise.net.nz email customer. Following Friday's news I'm swapping over this weekend to an Outlook account. I received a txt yesterday from Vodafone telling me that if I'm a vodafone.net.nz customer I'll be receiving "an important email" with "all the info you need, including...unique link to set up auto forwarding".
So - Vodafone - can you now send me that email as a paradise customer? I'd like to get this auto-forwarding set up as soon as possible. Thanks in advance for getting on with this in a timely and efficient way.
09-09-2017 04:12 PM - edited 09-09-2017 04:19 PM
With the lose of the Vodafone email service, will Vodafone be reflected this in our monthly costs as it has diminished the services we signed up for.
Why did not NZ Vodafone keep up to date with there infrastructure like other countries do.
Google email and Outlook are poor substitute that I have found cause further issues and spam.
09-09-2017 05:12 PM
09-09-2017 05:13 PM
You should have received your email by now, could you please check your spam folder in case it's accidentally ended up there.
09-09-2017 06:40 PM
10-09-2017 07:26 AM
Hi - I have 1 account, but 3 email identities in Paradise. What arrangements are in place to set up autoforward for all 3 identities?
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