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About Vodafone email closure

Starter Poster
Posts: 10
Registered: ‎17-08-2017

Re: About Vodafone email closure

by madwithvodafone Starter Poster
Message 161 of 191 (259 Views)

Hi, I concur. I bit the bullet years ago and got my own domain and vowed never to use an ISP address. I also advise all my customers to do the same.

I am happy to offer you any guidance I can if you wish.

Please let me know

Graeme

9300206

Starter Poster
Posts: 10
Registered: ‎17-08-2017

Re: About Vodafone email closure

by madwithvodafone Starter Poster
Message 162 of 191 (259 Views)

HI Mike,

The short of this is VF won't care once the email systems are down.

Best you get on to advising your contacts of the change.

Even if they do offer you a $10 for a re-direct, this is a complete rip off.

There are lots of different ways in setting up emails going forward, the best advise I can give is to get it down sooner than later and use a free provider or get your own domain name.

Regards

Graeme

Starter Poster
Posts: 10
Registered: ‎17-08-2017

Re: About Vodafone email closure

by madwithvodafone Starter Poster
Message 163 of 191 (257 Views)

If the email service was part of the agreement/package you have then VF need to honor it. Take their email forwarding offer and setup a free email with gmail or outlook. I always advise my customers to never use an ISP email address.

Happy to offer any assistance in helping you get a happy resolution.

Regards

Graeme

3900206 

Starter Poster
Posts: 10
Registered: ‎17-08-2017

Re: Questions about Vodafone email closure

by madwithvodafone Starter Poster
Message 164 of 191 (254 Views)

@GGL

You will find it cheaper to go to another email provider. If you have your own domain name, this in most cases is about NZ$20 per year to register. VF and other ISP's charge too much for a monthly email address.

Happy to help you find a resolution to your issue.

 

Regards

Graeme

9300206

Contributor
Posts: 203
Registered: ‎24-10-2008

Re: About Vodafone email closure

by Contributor Cameron Contributor
Message 165 of 191 (229 Views)

@MikeHales - There's a critical issue with Clear / Paradise emails not forwarding most emails - emails from services like Facebook simply don't come through. It appears to be because the Clearnet servers have poorly configured SPF / DKIM records and GMail / Outlook are simply blocking them. What's the ETA on getting this resolved? 

Highlighted
Regular Poster
Posts: 23
Registered: ‎13-08-2017

Re: Questions about Vodafone email closure

by Regular Poster rotospotz Regular Poster
Message 166 of 191 (209 Views)

How do we get around WHOIS for own own domain name?

New Poster
Posts: 1
Registered: ‎04-10-2017

Re: About Vodafone email closure

by Mark_T New Poster
Message 167 of 191 (175 Views)

Hi

I am on the Paradise.net platform and have not as yet received the email to establish the forwarding of messages to our new email address. Have checked webmail and spam folders, but can not see it. Can this be sent or re-sent please?

 

Cheers

Community Manager
Posts: 1,768
Registered: ‎02-02-2013

Re: About Vodafone email closure

by Community Manager Community Manager
Message 168 of 191 (172 Views)

@Mark_T

 

Please message me with your email details and I'll resend you your personalised link.

Cheers

Channel Manager, Help & Support
Vodafone New Zealand
Frequent Poster
Posts: 40
Registered: ‎08-06-2017

Re: About Vodafone email closure

by Frequent Poster anzac1957 Frequent Poster
Message 169 of 191 (126 Views)

Now so much spam being sent from paradise email to my Gmail that any emails from paradise email being treated as spam. Why couldn't Vodafone have just sorted the issue internally. Really hacked off.

Posted from Android 6.0
New Poster
Posts: 1
Registered: ‎06-10-2017

Re: About Vodafone email closure

by royston New Poster
Message 170 of 191 (105 Views)

I'm in my early 80tys so grapple a bit with some tech, but I try.

I have MS OUTLOOK 2010 program, so I thought I would see what MS have to offer with email accounts so have opened an OUTLOOK.COM address.

Before I go anyfurther I would like to know if all my address book will remain from the CLEAR account address Ive been using for years (before vodafone took over CLEAR).

Will my inbox and ourbox still remain???

Thanks for your help

Grahame

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