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About Vodafone email closure

Contributor
Posts: 66
Registered: ‎14-05-2009

Re: About Vodafone email closure

by Contributor Wizardmaster Contributor
Message 181 of 264 (425 Views)

@MikeHales,  Yes, I am....  Because I request for holder my email register for $10/mth,  since 29 years account.     So I heard that Closure Email Service,    I ask Vodafone

Since VF setup a product included a email storage.  Now, VF will remove a Email Storage server.   But Customer rather their own privacy within NZ email system,  They don't want free a GMAIL or OUTLOOK.com outside from NZ server.

Will Vodafone give $10 off a month for removed email storage from customer account bought a product package was include email ?

 

or customer will change other ISP service.

 

Mike

Starter Poster
Posts: 10
Registered: ‎17-08-2017

Re: About Vodafone email closure

by madwithvodafone Starter Poster
Message 182 of 264 (414 Views)

HI Mike,

The short of this is VF won't care once the email systems are down.

Best you get on to advising your contacts of the change.

Even if they do offer you a $10 for a re-direct, this is a complete rip off.

There are lots of different ways in setting up emails going forward, the best advise I can give is to get it down sooner than later and use a free provider or get your own domain name.

Regards

Graeme

Starter Poster
Posts: 2
Registered: ‎07-08-2010

Re: About Vodafone email closure

by Zonkipoo Starter Poster
Message 183 of 264 (460 Views)

Will I need to pay any termination charges if I take the closure of my ihug e-mail service as an opportunity to move to a more reliable provider?

Community Manager
Posts: 2,111
Registered: ‎02-02-2013

Re: About Vodafone email closure

by Community Manager Community Manager
Message 184 of 264 (441 Views)

@Zonkipoo

Depends on whether you're still in contract. Give us a call on 0800 438 448 and we can check.

Channel Manager, Help & Support
Vodafone New Zealand
New Poster
Posts: 1
Registered: ‎01-10-2017

Re: About Vodafone email closure

[ Edited ]
by Littlebottlers1 New Poster
Message 185 of 264 (415 Views)

I,Ve transferred my [hidden] to [hidden] as requested but now don't receive any emails on either our do I confirm the gmail address is the correct forwarding address?

 

Posted from Apple iPad
Starter Poster
Posts: 2
Registered: ‎01-10-2017

Re: About Vodafone email closure

by switchover Starter Poster
Message 186 of 264 (407 Views)

Signing up to this forum is ridiculous - every time I chose a username, I had to select the stupid images to prove I wasn't a robot, then got told my username was invalid, rather than being told before I proceeded. I guess I should have guessed that disgruntled was already taken!

Highlighted
Starter Poster
Posts: 2
Registered: ‎01-10-2017

Re: About Vodafone email closure

by switchover Starter Poster
Message 187 of 264 (400 Views)

Okay, so in the posts you say (extremely bluntly) that your fees will not be lowered despite a drop in service. How about some sort of compensation for my time? I need to update all my contacts, change various logins, clean out my email - we're talking several hours to do this. I would leave vodafone, but you conveniently locked us in for a year  just before this announcement, so I have no choice. Do you expect customers to stay with you????

Community Manager
Posts: 2,111
Registered: ‎02-02-2013

Re: About Vodafone email closure

by Community Manager Community Manager
Message 188 of 264 (361 Views)

@switchover

We are very sorry for the inconvenience caused to customers and the decision wasn't taken lightly. We will do everything we can to make the transition as smooth as possible.

Channel Manager, Help & Support
Vodafone New Zealand
Contributor
Posts: 66
Registered: ‎14-05-2009

Re: About Vodafone email closure

by Contributor Wizardmaster Contributor
Message 189 of 264 (344 Views)

@MikeHales

 

No Answer yet ??   from my question.      I think and believe that VF are scare about loss finance.

 

Mike

Community Manager
Posts: 2,111
Registered: ‎02-02-2013

Re: About Vodafone email closure

by Community Manager Community Manager
Message 190 of 264 (340 Views)

@Wizardmaster

Will we discount broadband pricing because of email closure, no.

Channel Manager, Help & Support
Vodafone New Zealand
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