17-09-2017 07:07 AM
Everyone (including me) does still unhappy and large compliant against Vodafone. I aware that Vodafone package product was include email. I used a IHUG account for 29 years since Vodafone took over IHUG. When I question, Vodafone keep IHUG email account on forever, Vodafone was said Yes.
Now, Vodafone changed a broken promise, lack help service, poor IT services. If I think, Vodafone should responible and install a Anti-virus and Anti-SPAM filter on the major server. I don't know which Vodafone bought s cheap brand of Firewall security network. I seen Vodafone bought a cheap Huawei modem for every customer. But some Professional user knew that Huawei product is SH*T cause poor network, jammed against Apple device and weak wireless, They bought own high qaulity product is better & performance.
Now, I put the my comment on week ago. Link at http://community.vodafone.co.nz/t5/My-Vodafone/Are-Vodafone-serious-or-joke/m-p/212587#M4657
Everyone will considrate that my request about give back $10 a month or replace to other ISP. Because NZ customer rather their own privacy act. They doesn't want a Gmail or Outlook.com.
If Media would watch a VF get worse until fade !
17-09-2017 12:17 PM
They have just informed me "
Regarding your question about whether we should be reducing the price of our packages; Vodafone market and sell fixed broadband and mobile connectivity. Email is not part of our core offering. However, we are entitled to withdraw a service if we provide adequate notice to do so, and this is covered in the terms that govern our agreement.
Vodafone have opted to continue to service our email base with auto-forwarding so there is no need for customers to proactively advise their contacts of their new address - they just won't be accessing their email through our older inbox anymore.
In light of the above, we are not moving to reduce monthly charges based on the changes to our email service.
It's interesting to note that emails from Vodafone staff are hilited in Thunderbird as Possible Scams!!!!
17-09-2017 12:23 PM
So are you going to continue using email for communications after 30 nov? And if so WHY? When email is not part of vodafone's code service? So is therefore not essential to runing the business.
17-09-2017 12:26 PM
Thanks for your post. XNET is a completely separate area and systems.
17-09-2017 12:26 PM
you're able to tell that yourself. open the https://www.vodafone.co.nz/our-company/ceo-executive-team/ page. Clicking on each "mug shot" will create an email, with their address shown. good luck.
17-09-2017 12:29 PM
Could you please explain why this option isn't being used for those of us affected by the 30 november DEADline?
17-09-2017 12:33 PM
since they're out of Vodafone's "system", on your PC, you will be safe. Unless you have PC troubles, which is another storey.
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