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About Vodafone email closure

Community Manager
Posts: 1,758
Registered: ‎02-02-2013

Re: Questions about Vodafone email closure (updated)

by Community Manager Community Manager
Message 91 of 190 (415 Views)

@tansrich

Thanks for your post.

Apologies you didn't receive the email, certainly not how we would have wanted you to be informed.

In brief, yes, you can transfer all your email, attachments and contacts associated with your email address, and if you set up auto forwarding then your email address will continue to function, with all new emails being forwarded to a new email address. You won't be able to send from your old email address or access the inbox but anything going to that email will be forwarded.

Or, you can import all the emails, contacts etc and do nothing about forwarding and it will be deleted on 30 November.

There's more info on this webpage about email.

Mike

Channel Manager, Help & Support
Vodafone New Zealand
Starter Poster
Posts: 2
Registered: ‎16-09-2017

How do I find out where my email has been redirected to???

by kiwinzbop Starter Poster
Message 92 of 190 (384 Views)

Looks like the redirects have happened, but now 2 of my accounts have email disappearing off to someone else.

I even copied and pasted my new GMail address into the destination field.

 

Help!

 

thanks

 

 

Starter Poster
Posts: 2
Registered: ‎16-09-2017

Re: How do I find out where my email has been redirected to???

by kiwinzbop Starter Poster
Message 93 of 190 (380 Views)

ok.  it must have been happening...

all done now

 

thanks

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Frequent Poster
Posts: 40
Registered: ‎08-06-2017

Re: About Vodafone email closure

by Frequent Poster anzac1957 Frequent Poster
Message 94 of 190 (336 Views)

@MikeHales

Hi Mike still waiting on reply re forwarding. Checked back on email from Vodafone that I found in spam folder. The address it was sent from is noreply@vodafonenz.co.nz

 

Is that the valid address or have we actually been spammed and given our forwarding addresses for email to wrong people?

Posted from Android 6.0
Community Manager
Posts: 1,758
Registered: ‎02-02-2013

Re: About Vodafone email closure

by Community Manager Community Manager
Message 95 of 190 (324 Views)

@anzac1957

That is a valid VF email.

Channel Manager, Help & Support
Vodafone New Zealand
Frequent Poster
Posts: 40
Registered: ‎08-06-2017

Re: About Vodafone email closure

by Frequent Poster anzac1957 Frequent Poster
Message 96 of 190 (298 Views)

@MikeHales

In that case why has mine and my wife's forwarding not taken effect a week later?

Posted from Android 6.0
Regular Poster
Posts: 19
Registered: ‎18-11-2014

Re: About Vodafone email closure

by Regular Poster Popplestone Regular Poster
Message 97 of 190 (288 Views)
@MikeHales

Posting again as I didn't receive a response to my original post; what happens to my 15+ years worth of emails that were downloaded to Microsoft Outlook on my PC and stored in subfolders? Will they be "safe", or will I have to upload the lot to Gmail? That's a LOT of data if so?!
Posted from Apple iPhone
Starter Poster
Posts: 13
Registered: ‎10-05-2015

Re: Questions about Vodafone email closure (updated)

by nzscribe Starter Poster
Message 98 of 190 (272 Views)

No.  The ones that CapConz posted

Community Manager
Posts: 1,758
Registered: ‎02-02-2013

Re: About Vodafone email closure

by Community Manager Community Manager
Message 99 of 190 (256 Views)
@Popplestone
Locally stored is no issue, only emails on the Vodafone servers affected.
Channel Manager, Help & Support
Vodafone New Zealand
Posted from Apple iPhone
Community Manager
Posts: 1,758
Registered: ‎02-02-2013

Re: About Vodafone email closure

by Community Manager Community Manager
Message 100 of 190 (255 Views)
@anzac1957
It should have, will chase up Monday. Apologies.
Channel Manager, Help & Support
Vodafone New Zealand
Posted from Apple iPhone
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