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About Vodafone email closure

Starter Poster
Posts: 2
Registered: ‎14-09-2017

Re: Questions about Vodafone email closure (updated)

by Matanuska Starter Poster
Message 81 of 190 (388 Views)

I haven't set up forwarding from vodafone yet.  Should I do that first?

 

Thank you!  I'm glad I don't have to change anything to do it.

New Poster
Posts: 1
Registered: ‎14-09-2017

Re: About Vodafone email closure (refreshed original post)

by aelseb New Poster
Message 82 of 190 (377 Views)

I have checked the Spam folder in Paradise but have not received the e-mail (have been checking for a few days now).

Frequent Poster
Posts: 40
Registered: ‎08-06-2017

Re: About Vodafone email closure (refreshed original post)

by Frequent Poster anzac1957 Frequent Poster
Message 83 of 190 (355 Views)

@MikeHales

Email forwarding setup last week. Nothing changed. No emails forwarded. My notification email was in online spam folder. So will this forwarding of emails work any better than the promised fix for spam for last few months. Wondering and very frustrated. Certainly not a reason to recommend Vodafone to anyone else in future.

Posted from Android 6.0
Starter Poster
Posts: 4
Registered: ‎11-04-2015

Re: About Vodafone email closure (refreshed original post)

by Russcolli Starter Poster
Message 84 of 190 (345 Views)

Like so many other people here I too have NOT received any email from Vodafone re the Paradise closure.  Please don't tell me to check my spam folder.  Neither myself or my partner (two different paradise email accounts) have received anything from Voda on this.  Can you please clarify exactly when Voda is going to be sending this stuff out?  

Community Manager
Posts: 1,768
Registered: ‎02-02-2013

Re: About Vodafone email closure (refreshed original post)

by Community Manager Community Manager
Message 85 of 190 (331 Views)

@Russcolli

 

All emails have been sent, apologies yours didn't arrive. If you would like to message me with the email addresses you want to forward from and to, I'll get that sorted for you and you can ignore any emails you receive in the future.

 

Cheers

Channel Manager, Help & Support
Vodafone New Zealand
Starter Poster
Posts: 6
Registered: ‎10-09-2017

Re: Questions about Vodafone email closure (updated)

by richardb Starter Poster
Message 86 of 190 (310 Views)

Hi - not had an answer to my question of 3 days agao so I'll ask again.

 

I have set up a gmail account . If, in the future, I wish to move from gmail (perhaps because they start charging or perhaps because the volume of spam being forwarded gets too much for them), how will I change the forwarding arrangements from vodafone? Will there be a way of handling that?

Thanks

 

RichardB

Community Manager
Posts: 1,768
Registered: ‎02-02-2013

Re: Questions about Vodafone email closure (updated)

by Community Manager Community Manager
Message 87 of 190 (307 Views)

@richardb

 

Thanks for the post. Yes, there will be, we're still defining what you will need to do but we will make it as easy as possible.

 

Cheers

Channel Manager, Help & Support
Vodafone New Zealand
New Poster
Posts: 1
Registered: ‎15-09-2017

Re: About Vodafone email closure

by ylynskey New Poster
Message 88 of 190 (271 Views)

If I sign up to the forwarding service will I get all this spam I am currently receving forwarded also.

Community Manager
Posts: 1,768
Registered: ‎02-02-2013

Re: About Vodafone email closure

by Community Manager Community Manager
Message 89 of 190 (261 Views)

@ylynskey

Thanks for the post. No, it will be filtered.

Channel Manager, Help & Support
Vodafone New Zealand
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Starter Poster
Posts: 3
Registered: ‎13-09-2017

Re: Questions about Vodafone email closure (updated)

by tansrich Starter Poster
Message 90 of 190 (242 Views)

No sorry this doesnt answer my questions as i want to know if moving from vodafone email to another suggested email means i can transfer all my folders, and emails and documents associated with that address or will they disappear??

 I am currently comparing costs between vodafone slingshot and xtra at this time. I am comparing and looking at my options. The communication from vodafone has been terrible.

I only found out about the end of our vodafone email by chance when ringing to enquire about something else. I had no idea and had received no communication.

 

Because of this i phoned vodafone and cancelled the move to fibre.  This week i have received a parcel from vodafone for this despite cancelling this option.  I phoned vodafone on Tuesday night 4 times. Each time i rang the 0800 number the person i got told me i had to call back on the 0800 number again and press the same options.  This is ridiculous. I asked to speak to a supervisor and was told someone would call me  back that night. I have still received NO call back.

 

Hence i am hugely disappointed and am weighing up my options with other companies this weekend.

 

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