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About Vodafone email closure

Community Manager
Posts: 2,131
Registered: ‎02-02-2013

Re: Questions about Vodafone email closure (updated)

by Community Manager Community Manager
Message 101 of 266 (532 Views)

@richardb

 

Thanks for the post. Yes, there will be, we're still defining what you will need to do but we will make it as easy as possible.

 

Cheers

Channel Manager, Help & Support
Vodafone New Zealand
Regular Poster
Posts: 20
Registered: ‎18-11-2014

Re: Questions about Vodafone email closure (updated)

by Regular Poster Popplestone Regular Poster
Message 102 of 266 (662 Views)

I see that clear.net.nz email addresses cannot be downloaded from webmail, but what happens to those that are already downloaded to Microsoft Outlook on a PC?  Will they still be accessible after 30 November?  Thanks

Regular Poster
Posts: 23
Registered: ‎13-08-2017

Re: Questions about Vodafone email closure (updated)

by Regular Poster rotospotz Regular Poster
Message 103 of 266 (392 Views)

since they're out of Vodafone's "system", on your PC, you will be safe. Unless you have PC troubles, which is another storey.

New Poster
Posts: 1
Registered: ‎13-09-2017

Re: Questions about Vodafone email closure (updated)

by cadre New Poster
Message 104 of 266 (656 Views)

As I understand it,  a business email hosted by Vodafone -  eg @betterbiz.co.nz -  ( for which I pay an additional monthly fee) is unaffected even though the user name is xxx@vodafone.co.nz and I received an email advising closure of that xx@vodafone.co.nz service? 

Community Manager
Posts: 2,131
Registered: ‎02-02-2013

Re: Questions about Vodafone email closure (updated)

by Community Manager Community Manager
Message 105 of 266 (622 Views)

@cadre

 

Absolutely correct.

Channel Manager, Help & Support
Vodafone New Zealand
Frequent Poster
Posts: 40
Registered: ‎08-06-2017

Re: Questions about Vodafone email closure (updated)

by Frequent Poster anzac1957 Frequent Poster
Message 106 of 266 (567 Views)

So, long time Paradise customers have to get new email while business users get email as usual. Time for complaint to consumer etc about this as if Vodafone can manage the business accounts then they are in effect choosing not to manage our accounts. I have had my email account for 20 years. Not good enough Vodafone.

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Registered: ‎13-09-2017

Re: Questions about Vodafone email closure (updated)

by tylerd New Poster
Message 107 of 266 (584 Views)

I already have my Clearnet mail diverted to my Gmail .  However i see that my server is POP3 and set up for incoming mail is pop.clear.net.nz,and the  outgoing  SMTP is : send@xtra.co.nz

 

I think its the same for my laptop, iphone and ipad.

 

Will I have to change any of these ?

 

Diana

 

 

Community Manager
Posts: 2,131
Registered: ‎02-02-2013

Re: Questions about Vodafone email closure (updated)

by Community Manager Community Manager
Message 108 of 266 (540 Views)

@tylerd

 

Yes, you will need to set up forwarding for the Clear email address.

Channel Manager, Help & Support
Vodafone New Zealand
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Posts: 2
Registered: ‎13-09-2017

Re: Questions about Vodafone email closure (updated)

by Saint-Pete Starter Poster
Message 109 of 266 (557 Views)

Hi,

 

I have not received an email to set up my forwarding for peterarmstrong@paradise.net.nz & have checked my spam folder and it's not their either. Please Help!!

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Community Manager
Posts: 2,131
Registered: ‎02-02-2013

Re: Questions about Vodafone email closure (updated)

by Community Manager Community Manager
Message 110 of 266 (539 Views)

@Saint-Pete

 

A reminder will be sent very soon with your personlised link, if you still don't receive that, then please message me and I will ensure you're set up.

 

Cheers

 

 

Channel Manager, Help & Support
Vodafone New Zealand
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