Reply

About Vodafone email closure

Starter Poster
Posts: 13
Registered: ‎10-05-2015

Re: Questions about Vodafone email closure (updated)

by nzscribe Starter Poster
Message 91 of 266 (799 Views)

I quote from the email I got :
"Since we launched our email service in the 1990s, email and technology have come a long way. Our email service is no longer delivering the sort of experience our customers need today.


My question is why?? and "who say's" I never got that survey??

 

A large number of our customers have told us they’re experiencing ongoing problems with their Vodafone provided email account, such as huge amounts of spam and delays in receiving their emails.

 

Again: What survey was this??


( i interrupt here and say) I have had the same email adrress for about 10 years now and have had NO problems with spam / viruses etc.

 

If people cannot protect there computer with a good virus and firewall protection in this modern age then they should not be onthe internet.

 

We tried very hard to fix this for our customers with little success due to the age of the platform. That’s simply not good enough for us here at Vodafone, so we’ve made the decision to close the service down.

 

SO. you're aged platform (servers) is going to forward any dubious emails (that you have already admitted are outdated) from my old vodafone account to my new Gmail or Msoft account??

Really?

 

Sound's to me like you have sold out to Google or Microsoft - just saying


Just asking. I'm not sure how this will work. How will they be forwarding to my selected account without any cause for concern?

 

Should I just accept an offer from one of the competition that keep knocking on my door every few days, that say everything is faster and secure??

 

if a Ninja or Manager reads this then call me. I'm sure you can find me.


"

Senior Contributor
Posts: 213
Registered: ‎27-04-2012

Re: Questions about Vodafone email closure (updated)

by Senior Contributor capcomnz Senior Contributor
Message 92 of 266 (782 Views)

@nzscribe

"If people cannot protect there computer with a good virus and firewall protection in this modern age then they should not be onthe internet."

 

Sort of true BUT remember theres websites out there that get hacked constantly like Adobe, Linkden and many many others.

https://haveibeenpwned.com/

THATS how my email address is out there and THATS why i'm getting spam.

 

TO infer that people should not be online due to this is just plain STUPID!!!

 

I have all the firewalls and anti viruses etc BUT I can not stop websites from being hacked.

EVEN you can not stop that !

 

Heres one site in the US thats been hacked...143 million US customer details including DOB's address etc etc.

https://arstechnica.com/information-technology/2017/09/so-equifax-says-your-data-was-hacked-now-what...

 

Even Yahoo has been done multiple times.

 

NOT the customers fault.....Remember that !

Starter Poster
Posts: 13
Registered: ‎10-05-2015

Re: Questions about Vodafone email closure (updated)

by nzscribe Starter Poster
Message 93 of 266 (693 Views)

I'm not going to click on those links.

I don't know them.

So no connection.  No click

Highlighted
Senior Contributor
Posts: 213
Registered: ‎27-04-2012

Re: Questions about Vodafone email closure (updated)

by Senior Contributor capcomnz Senior Contributor
Message 94 of 266 (657 Views)

@nzscribe

Nothing wrong with those links

Seems you live in a bubble !!!

 

Try googling Ars Techina....its a technology site...thats all....notning "scary" about it

As is Engadget and many more..

 

Have I been pawned is a site where you can check your email address to see if it has been comprimised.

 

I'd be more worried about your mobile phone (S4 Active) getting those "security" updates for Android !

 

 

 

 

Community Manager
Posts: 2,131
Registered: ‎02-02-2013

Re: Questions about Vodafone email closure (updated)

by Community Manager Community Manager
Message 95 of 266 (640 Views)

@nzscribe

 

What links? Do you mean the ones in the email from Vodafone?

Channel Manager, Help & Support
Vodafone New Zealand
Starter Poster
Posts: 13
Registered: ‎10-05-2015

Re: Questions about Vodafone email closure (updated)

by nzscribe Starter Poster
Message 96 of 266 (664 Views)

No.  The ones that CapConz posted

Community Manager
Posts: 2,131
Registered: ‎02-02-2013

Re: Questions about Vodafone email closure (updated)

by Community Manager Community Manager
Message 97 of 266 (762 Views)

@nzscribe

 

Thanks for your post - no surveys, our position is based on customer feedback over an extended period of time.

We will forward your emails through automatically to whatever email you tell us.

 

Cheers

Channel Manager, Help & Support
Vodafone New Zealand
New Poster
Posts: 1
Registered: ‎12-09-2017

Re: Questions about Vodafone email closure (updated)

by Aged-in-Avalon New Poster
Message 98 of 266 (761 Views)

I (finally) found the "Important Notice" buried in the Spam folder on Paradise Webmail.

This morning's DomPost told me you intend forwarding ALL email (including spam) to my new address.

I choose GMAIL;

I already have friends and relatives in the States using the COMCAST service;

Comcast REJECTS all email from Paradise using their spam filter - citing previous abusive emails;

How long can I expect Gmail to accept forwarded email from Paradise users once YOU start transferring all the rubbish?

Starter Poster
Posts: 6
Registered: ‎10-09-2017

Re: Questions about Vodafone email closure (updated)

by richardb Starter Poster
Message 99 of 266 (736 Views)

Hi - apologies if I have missed this.

 

It is likley that I wil set up a temporary account with gmail or outlook.com, or use an existing account, as a temporary measure to check that the autoforward system is working and to abide by the 30 November deadline. Then I will see about setting up a more permanaent arrangement via a domain. Will there be an arrangement to change the target of the autoforward to the new, hopefully permanent location?

 

Thanks

 

RichardB

Starter Poster
Posts: 6
Registered: ‎10-09-2017

Re: Questions about Vodafone email closure (updated)

by richardb Starter Poster
Message 100 of 266 (552 Views)

Hi - not had an answer to my question of 3 days agao so I'll ask again.

 

I have set up a gmail account . If, in the future, I wish to move from gmail (perhaps because they start charging or perhaps because the volume of spam being forwarded gets too much for them), how will I change the forwarding arrangements from vodafone? Will there be a way of handling that?

Thanks

 

RichardB

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