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100/20 to 200/200 Plan Change

Si
Starter Poster
Posts: 2
Registered: ‎20-09-2016

100/20 to 200/200 Plan Change

by Si Starter Poster
Message 1 of 2 (270 Views)

Hey all

 

I recently went in store to have an email sent away to change from Unlimited 100/20 to Unlimited 200/200, I recieved an email stating it would be switched over 27th of feb (today) but wasn't really advised on what would be happening. When I log in it says my plan is 200/200, I've reset the modem/router but still recieving the old plans speeds. Should I be expecting a technician or something? Is it just a waiting game on there end? 

 

Thanks in advance Smiley Happy

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Vodafone Ninja Vodafone Ninja
Vodafone Ninja
Posts: 15
Registered: ‎15-08-2016

Re: 100/20 to 200/200 Plan Change

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (230 Views)

Hey there,

Would you be able to do a speed test via network/ethernet cable? and see if there is a speed difference?

as it could be your network adapdter drive might not be compaitable for the speed

^JJ

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