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stopping promotional txts

Starter Poster
Posts: 3
Registered: ‎01-10-2017

stopping promotional txts

by ruatuki Starter Poster
Message 1 of 3 (420 Views)

This page

http://help.vodafone.co.nz/app/answers/detail/a_id/11162/~/opt-out-of-vodafone-marketing-communicati...

says to ring 777 to opt out of marketing txts.

I did this and was told that it was impossible because they are 'system generated and automatic'. Frustrating.

Vodafone Ninja
Posts: 433
Registered: ‎21-07-2015

Re: stopping promotional txts

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 3 (386 Views)

Hi @ruatuki

 

Can you please click on my name and send me a private message with your mobile number, I'll sort this out for you when I'm in the office tomorrow.

 

Thanks,

Hamish 

Expert Contributor
Posts: 676
Registered: ‎21-05-2015

Re: stopping promotional txts

by Expert Contributor Expert Contributor
Message 3 of 3 (382 Views)

@HamishA wrote:

Hi @ruatuki

 

Can you please click on my name and send me a private message with your mobile number, I'll sort this out for you when I'm in the office tomorrow.

 

Thanks,

Hamish 


It might be a good idea to allow customers to change this timeselves? perhaps have a tickbox option added to My Vodafone 

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