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Slow Wifi on Vodafone Smart Ultra 6

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Registered: ‎26-05-2017
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Slow Wifi on Vodafone Smart Ultra 6

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by NoumiSatsuki New Poster
Message 1 of 6 (785 Views)

After my phone got updated to 6.0.1, for some reason the wifi on the phone started getting extremely slow, only about 100-200kbs download. The wifi itself is not the problem, since I can still get a stable 3mbs download on my laptop. The speed is fine when I switch to 4G. Is there any solution for this? Thanks.

Vodafone Ninja
Posts: 404
Registered: ‎21-07-2015

Re: Slow Wifi on Vodafone Smart Ultra 6

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 6 (763 Views)

Hi @NoumiSatsuki

 

 

Is this on going? If so, what's the make of the router or modem you're using? Have you tried turning the router off for 30 seconds and turning it back on to see if the speeds improve?

 

^Hamish

Starter Poster
Posts: 3
Registered: ‎14-03-2018

Re: Slow Wifi on Vodafone Smart Ultra 6

by NicholasInnes Starter Poster
Message 3 of 6 (284 Views)

Hi, thread necro,

 

I just got a replacement ultra 6 and see the exact same issue.

 

I have two phones side by side on the same wifi and one (S4 mini) blitzes the ultra 6 (by the time ultra has hit 10 meg DL'd, the S4 Mini is 60Megs DL'd...

Starter Poster
Posts: 3
Registered: ‎14-03-2018

Re: Slow Wifi on Vodafone Smart Ultra 6

by NicholasInnes Starter Poster
Message 4 of 6 (226 Views)

For future refernce, I factory reset and the update eventually applied itself again and the I don't see the issue this time around. Random!

Staff
Posts: 90
Registered: ‎02-09-2015

Re: Slow Wifi on Vodafone Smart Ultra 6

by Staff Bogemon Staff
Message 5 of 6 (204 Views)

hi if you were doing the test at the same time the results would be expected. Wi-Fi works as round robin and the router will talk to 1 device at a time.

 

you have to do it independently.

 

also your Wi-Fi is dependent on the amound of antennas in your phone and the noise levels around you.

 

Also the frequency your phones were connected on.

 

too many variables and unknowns to give you a proper answer.

 

regards

 

Dilhan

Device and CPE Engineer - Fixed Access
Vodafone.

"Please note that I am not a part of the social media team and help out on my own time where possible."
Starter Poster
Posts: 3
Registered: ‎14-03-2018

Re: Slow Wifi on Vodafone Smart Ultra 6

by NicholasInnes Starter Poster
Message 6 of 6 (197 Views)

Thanks for your answer,

 

I guess my troubleshooting/testing was quick and dirty. When I said side by side I was really meaning range wise. I did do the speed tests separately many times to see if it was an anomaly. 

 

Chalk it up to android gremlins Smiley Happy

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