Samsun 8 Pre order

New Poster
Posts: 1
Registered: ‎08-05-2017

Samsun 8 Pre order

by AshleighThompson New Poster
Message 1 of 2 (292 Views)

I pre-order for the Samsung Galaxy 8+ online on the 30th of April. i emailed just checking if things were ok but this was last week now i have not even recived a single email after  I contacted Vodafone back regarding it i have had no reply or anything to track my order.


there should be an option to cancel my order if Vodafone is going to be like this not answering customers emails, i will just have to do it in store then if nobody will answer my reply or send me any information...


you should have on your website when people are pre booking this the time or how long it will take for the customer to recieve the item



Honoured Contributor
Posts: 1,012
Registered: ‎19-10-2014

Re: Samsun 8 Pre order

by Honoured Contributor Honoured Contributor
Message 2 of 2 (287 Views)

Hi @AshleighThompson,


Did you receive an order confirmation with an order number?


If so, please call 0800837867 and they'll be able to provide you with an update


thanks Smiley Happy

I work in the Mobile On Account and Mobile Technical Support team. I volunteer my time on the Community.
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