SIM network PUK code

New Poster
Posts: 1
Registered: ‎07-05-2017

SIM network PUK code

by Agnieszka New Poster
Message 1 of 2 (587 Views)

Dear Sir/Madam

I bought samsung galaxy s6 edge from somebody who assured me the phone is not sim locked.

Unfortunately the phone is sim locked.  I was trying to unlocke it on my own and I entered 3 times wrong sim lock code.

The phone as me for SIM network PUK code now.

I checked that the phone is unlocked only for vodafone network so it is why I am asking you for help to pass me a Network PUK code.

I can't unlocked it without the PUK code.

Could you tell me The PUK code?


I am not account holder because I bought the phone from somebody who was account holder.

Could you help me?


Best Regards

Agnieszka Magura

Vodafone Ninja
Posts: 387
Registered: ‎21-07-2015

Re: SIM network PUK code

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (567 Views)

Hi @Agnieszka



Network lock and SIM/PUK codes are different.


Network lock means the handset is locked to a particular mobile provider. You'll need to get in contact with the person your purchase the phone off and ask them where they purchased the phone from. Once you know who the provider is you'll be able to go to the providers website to unlock the phone. Our one for example is

PUK code is a PIN configured on the SIM card for steps on how to locate this click here.



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