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Reactivate an old Prepay card

New Poster
Posts: 1
Registered: ‎05-02-2018
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Reactivate an old Prepay card

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by MarkPowell New Poster
Message 1 of 2 (505 Views)

A friend obtained a prepay card in NZ about a year ago. She is now returning to NZ. Can she reactivate that card? or does she need to obtain a new Prepay number?

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Vodafone Ninja
Posts: 421
Registered: ‎21-07-2015

Re: Old prepay card

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (539 Views)

Hi,

 

If the number hasn't been topped up within 360 days, the number/SIM will be deactivated and she'll need to get a new number.

 

Thanks,

Hamish

 

 

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