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New to Vodafone - not receiving verification texts/codes?

Starter Poster
Posts: 2
Registered: ‎10-06-2017

New to Vodafone - not receiving verification texts/codes?

by valleystream Starter Poster
Message 1 of 5 (1,021 Views)

I can't sign into any accounts as I am not receiving ANY verification texts/codes from say, Gmail, Uber etc. etc.

Receiving texts fine from regular phone numbers.

I have a new S8 and this is only a problem since I joined Vodafone (yesterday).

Is it a Voda issue or S8?

Please advise asap as I am locked out!

Cheers.

 

Vodafone Ninja
Posts: 428
Registered: ‎18-03-2014

Re: New to Vodafone - not receiving verification texts/codes?

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 5 (1,007 Views)

Hi @valleystream,

 

that's a bit strange that you arenot receiving text messages from shortcode numbers. I am not aware of any reasons why this could be happening but I can look further into this for you.

 

Send me a direct message with your mobiule number and I will take it on from there.

 

Kind regards,
Arif Khan.
Social Media Advisor
Starter Poster
Posts: 2
Registered: ‎10-06-2017

Re: New to Vodafone - not receiving verification texts/codes?

by valleystream Starter Poster
Message 3 of 5 (1,005 Views)

Thanks. I will try to send you a message. After asking several people it's a common problem with Vodafone apparently? And to get around it they get codes sent to a phone on another network. 

Starter Poster
Posts: 2
Registered: ‎13-11-2017

Re: New to Vodafone - not receiving verification texts/codes?

by meetmarvin Starter Poster
Message 4 of 5 (592 Views)

Hi @arifkhan,

 

I'm also having the same promblem like this.

http://community.vodafone.co.nz/t5/Broadband-services/10-Monthly-On-Account-Mobile-Discount-not-rece...

Any help how to resolve this will be appreciated. Thank you very much!

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New Poster
Posts: 1
Registered: ‎21-03-2018

Re: New to Vodafone - not receiving verification texts/codes?

by jsantab5 New Poster
Message 5 of 5 (188 Views)

I'm having the same issue with Google's 2-step verification. It worked fine for a while, I received text messages with login codes. Then, I stopped receiving the text messages. I've had to turn off 2-step verification. 

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