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Just brought a phone off Ebay looked like it would work on my Network but have found it doesn't

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Registered: ‎31-01-2018
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Just brought a phone off Ebay looked like it would work on my Network but have found it doesn't

by bigyellow Starter Poster
Message 1 of 6 (316 Views)

Will it work on Vodafone? I'm happy to change over

 

Ulefone Mix 5.5" LTE SmartPhone 
 

* Ulefone MIX can work with following network:

 2G: GSM: 850/900/1800/1900 (B5/8/3/2);

 3G: WCDMA: 2100/900 (B1/8);

 4G: FDD-LTE: 2100/1800/2600/900/800 (B1/3/7/8/20).

 

Thanks

Community Manager
Posts: 2,573
Registered: ‎02-02-2013

Re: Just brought a phone off Ebay looked like it would work on my Network but have found it doesn't

by Community Manager Community Manager
Message 2 of 6 (304 Views)

@bigyellow

 

Based on that frequency set, I would say yes. Though 700MHz for 4G is missing, we support that.

Which network does it NOT work on?

 

Cheers

Channel Manager, Help & Support
Vodafone New Zealand
Starter Poster
Posts: 3
Registered: ‎31-01-2018

Re: Just brought a phone off Ebay looked like it would work on my Network but have found it doesn't

by bigyellow Starter Poster
Message 3 of 6 (302 Views)

Thanks. It doesn't work on Spark for Voice but data and i think text are working fine.

Community Manager
Posts: 2,573
Registered: ‎02-02-2013

Re: Just brought a phone off Ebay looked like it would work on my Network but have found it doesn't

by Community Manager Community Manager
Message 4 of 6 (297 Views)

Hmm, would recommend a quick SIM test if you know someone on VF. Spark shut down 2G, we still support that, which may explain the voice, though someone with deeper technical knowledge than me may speak to the 3G also.

 

Looks a good phone though with edge-to-edge screen and decent cameras.

Channel Manager, Help & Support
Vodafone New Zealand
Starter Poster
Posts: 3
Registered: ‎31-01-2018

Re: Just brought a phone off Ebay looked like it would work on my Network but have found it doesn't

by bigyellow Starter Poster
Message 5 of 6 (295 Views)

Yeah i went to try that but of course my flatmate had the wrong size sim...

I'll pop over to the Vodafone store and see if I can test it there. 

Yeah it's a great phone will be gutted if i can't use it thanks for your help.

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Community Manager
Posts: 2,573
Registered: ‎02-02-2013

Re: Just brought a phone off Ebay looked like it would work on my Network but have found it doesn't

by Community Manager Community Manager
Message 6 of 6 (541 Views)

No worries

Channel Manager, Help & Support
Vodafone New Zealand
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