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Issues with Vodafone TV

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Posts: 3
Registered: ‎27-03-2018

Issues with Vodafone TV

by Sheltiboy Starter Poster
Message 1 of 6 (1,621 Views)

Cannot Log onto Vodafone TV with a Samsung Tablet keeps giving error code MG086

Community Manager
Posts: 3,074
Registered: ‎02-02-2013

Re: Issues with Vodafone TV

by Community Manager Community Manager
Message 2 of 6 (1,589 Views)

@Sheltiboy

Will check on MG086, that's new to me. Have you got v2 of the Android app?

Cheers

Channel Manager, Help & Support
Vodafone New Zealand
Starter Poster
Posts: 3
Registered: ‎27-03-2018

Re: Issues with Vodafone TV

by Sheltiboy Starter Poster
Message 3 of 6 (1,575 Views)

Spoke to a Vodafone customer help line and the advise was that my Tablet does not run the latest software, 

This seemed strange as it is a resonably new Samsung Galaxy Tablet 3 which has the latest software installed, all Netflix TV One on Demand apps run perfect but not Vodafone App on Tablet , Works perfect on a Samsung S5 Phone, 

Still waiting for someone to get back to me with an update if there is an older patch version for Tablet

App version downloaded is 20.0

Starter Poster
Posts: 3
Registered: ‎27-03-2018

Re: Issues with Vodafone TV

by Sheltiboy Starter Poster
Message 4 of 6 (1,391 Views)

Still no joy with this software on a tablet

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Posts: 2
Registered: ‎06-07-2018

Issues with Vodafone TV App

by TonySampson Starter Poster
Message 5 of 6 (1,018 Views)

tablet running android 4.4 when opening vodafone TV app says "sorry cannot use this service on an insecure device (MG004) any ideas??

Starter Poster
Posts: 2
Registered: ‎15-07-2018

Re: Issues with Vodafone TV App

by rosiepage44 Starter Poster
Message 6 of 6 (897 Views)

I have also suffered a lot with this Vodafone TV while installing it on my phone, but as I reported my problem to ms excel customer support number, they suggest me a new link to redownload this application and I followed that instruction. It was really helpful for me. 

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