05-08-2016 12:17 AM
Hi there my phone just did the ezact same thing. However i held down the power key and down volume for 30 seconds even when the screen goes off and its turned back on, lets me put in my passcode again now. Although the phone is still playing up, and telling me facebook has suddenly stopped, But i hope it helps you to recover your data before maybe doing a hard reset.
05-08-2016 07:58 AM
Hi there, i held down the power key and down volume for 30 seconds and it works. The phone requests to shut down and then you can turn it on. The main issues are with facebook and messenger apps.
I uninstalled them both and now it seems to work again.
So for all the people who got the same problem i recommend to try this way.
05-08-2016 06:17 PM
05-08-2016 08:48 PM
The same happended to me this morning, so i just hold down the volume and power button and did the same and it worked!!!
06-08-2016 08:01 AM
06-08-2016 04:09 PM
I went into the Vodafone store today. All they can do is uninstall FB and Messenger. They took my details and will call when a new update for Facebook comes out. So if everyone would like to save a trip into town, this is the best option. =)
Vodafone is liasing with Facebook because the guy in the store said this phone is available globally. So it won't just be us.
Hope this helps.
In the meantime, it's gotten me away from Facebook pretty good. Lol.
18-04-2017 10:02 AM
Hi, i have done the full reset on my phone, restarted it as displayed...only to find that when my phone turned on it keeps freezing at the vodafone logo. It doesnt go any further than that. Can anyone help me plz. Cheers!
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