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samsung j2 not reading sim card....

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Posts: 2
Registered: ‎29-01-2017
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samsung j2 not reading sim card....

by kcee-u Starter Poster
Message 1 of 4 (731 Views)

Hi everyone

 

My phone will not read my sim anymore... It happened last night around 12 is the service down for samsung? Because I purchsed the same model today but it still won't work... If anyone is experiencing the same problem, and knows what's happening with samsung or vodaone... could you please reply asap!!!! Thank you.


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Community Manager
Posts: 1,474
Registered: ‎02-02-2013

Re: samsung j2 not reading sim card....

by Community Manager Community Manager
Message 2 of 4 (1,290 Views)

@kcee-u

 

Does the SIM work in another phone?

Channel Manager, Help & Support
Vodafone New Zealand

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Accepted by topic author kcee-u
‎04-02-2017 05:52 AM

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Community Manager
Posts: 1,474
Registered: ‎02-02-2013

Re: samsung j2 not reading sim card....

by Community Manager Community Manager
Message 2 of 4 (1,291 Views)

@kcee-u

 

Does the SIM work in another phone?

Channel Manager, Help & Support
Vodafone New Zealand
Solution
Accepted by topic author kcee-u
‎04-02-2017 05:52 AM
Starter Poster
Posts: 2
Registered: ‎29-01-2017

Re: samsung j2 not reading sim card....

by kcee-u Starter Poster
Message 3 of 4 (674 Views)
@MikeHales

Yes but it won't work on my Samsung j2... I really want my phone to work with my Vodafone sim I'm not quite sure what's the cause of the problem.
Posted from Microsoft Lumia 550
Community Manager
Posts: 1,474
Registered: ‎02-02-2013

Re: samsung j2 not reading sim card....

by Community Manager Community Manager
Message 4 of 4 (594 Views)

@kcee-u

Please bring back into store as it could be a phone issue - clearly not a SIM issue. Sorry about that.

Channel Manager, Help & Support
Vodafone New Zealand
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