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phone problem

New Poster
Posts: 1
Registered: ‎21-08-2017

phone problem

by vicki1958 New Poster
Message 1 of 2 (167 Views)

 I have a galaxy trend and it is not communicatiing. I can't make calls - they don't connect, but show in my call log. Incoming calls go to answer phone but don't show in missed call log.

I have had  look and notice in status area that the mobile network staus is disconntected.

Can anyone help. Thanks

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Vodafone Ninja
Posts: 317
Registered: ‎21-07-2015

Re: phone problem

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (121 Views)

Hi @vicki1958

 

If this is still happening with your phone can you please try a different sim card in your phone to see if you experince the same issue. If you do, you would be best to take your phone into your local Vodafone store so they're able to look into it and/or get it sent away.

 

Thanks,

Hamish

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