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not receiving texts from 2degrees

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Starter Poster
Posts: 4
Registered: ‎16-07-2014
Accepted Solution

not receiving texts from 2degrees

by mands Starter Poster
Message 1 of 6 (1,955 Views)
I've stopped receiving texts from my daughter. She gets mine but none coming back. No issues with any other numbers and it just started a few days ago. Ive reloaded number and restarted phone and still no luck. She's just started driving herself so I need her to be able to contact us. Thanks for any help
Posted from Samsung SM-N9005

Accepted Solutions
Ninja Initiate
Posts: 87
Registered: ‎15-03-2012

Re: not receiving texts from 2degrees

by Ninja Initiate Ninja Initiate Ninja Initiate
Message 5 of 6 (2,677 Views)

@mands 


Goto Messages>Press menu button (bottom left had corner)>Settings>More>Spam settings (scroll down)>click Add to spam numbers>Delete the number/contact

 

You should start receiving txts once you have deleted the number from spam numbers.

 

Cheers

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Solution
Accepted by Lon (Staff)
‎03-10-2015 04:33 AM

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Ninja Initiate
Posts: 87
Registered: ‎15-03-2012

Re: not receiving texts from 2degrees

by Ninja Initiate Ninja Initiate Ninja Initiate
Message 2 of 6 (1,952 Views)

Hi @mands 

 

Welcome to the community Smiley Happy

 

What type of handset do you have?

 

Cheers

Starter Poster
Posts: 4
Registered: ‎16-07-2014

Re: not receiving texts from 2degrees

by mands Starter Poster
Message 3 of 6 (1,949 Views)
Samsung note 3
Posted from Samsung SM-N9005
Starter Poster
Posts: 4
Registered: ‎16-07-2014

Re: not receiving texts from 2degrees

by mands Starter Poster
Message 4 of 6 (1,947 Views)
She is on iphone
Posted from Samsung SM-N9005
Ninja Initiate
Posts: 87
Registered: ‎15-03-2012

Re: not receiving texts from 2degrees

by Ninja Initiate Ninja Initiate Ninja Initiate
Message 5 of 6 (2,678 Views)

@mands 


Goto Messages>Press menu button (bottom left had corner)>Settings>More>Spam settings (scroll down)>click Add to spam numbers>Delete the number/contact

 

You should start receiving txts once you have deleted the number from spam numbers.

 

Cheers

Solution
Accepted by Lon (Staff)
‎03-10-2015 04:33 AM
Starter Poster
Posts: 4
Registered: ‎16-07-2014

Re: not receiving texts from 2degrees

by mands Starter Poster
Message 6 of 6 (1,937 Views)
Fixed thanks so much great fast service :-)
Posted from Samsung SM-N9005
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