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lock screen bug

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Registered: ‎04-05-2017

lock screen bug

by davidc2895 New Poster
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Hi, 

 

I have a vodafone smart ultra 6, I can't get past the login stage. I can't access the power options from the lock screen, i have tried holding down the power button alone and with the up/down volume button as it says on different threads. I can log in, the screen responds to touch, the login is successful. This is where the issue occurs, after logging in i am sent back to the passcode screen. I get a 2 second glance at the 4 apps on the bottom of the screen, the screen goes black and i am sent back to the passcode page. Thanks in advance for the suggestions. 

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