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Vodafone Smart Ultra 6 Apps stop working

Starter Poster
Posts: 3
Registered: ‎07-08-2016

Re: Vodafone Smart Ultra 6 Apps stop working

by oldboy Starter Poster
Message 21 of 27 (1,002 Views)

There is a way to fix this.
The cause is related to an update of the Facebook App which is incompatible with the current phone system.
I had the same problem with Facebook Messenger App.
My solution was to replace both Apps with earlier versions.
First, turn off Automatic updates so that they don't get updated again.

This how to do it -

Start by opening the Play Store app.

Next, tap the slide-out menu button in the upper left corner, as denoted by three horizontal lines, then tap Settings.

On the settings screen, tap Auto-update apps.

On the next screen, you’ll be able to choose whether you want to allow apps to automatically receive updates over Wi-Fi, whether you want to allow apps to update at any time, or whether you want to manually install all updates.

For the sake of this how-to, we want to turn off auto-updates altogether, so go ahead and tap 'Do not auto-update apps.'

 

Open your web browser at this address to download an earlier version of Facebook App -
www.androidapksfree.com/.../facebook-82-0-0-20-70-32367061-android-5- 0-apk-download/

 

Before installing this, remove the current non working version by going to Settings, Apps,Facebook and select Uninstall.

Go out of Settings.
Next, instal the new download from 'FileManager', select 'Applications' and then the downloaded file. Ok the installation and exit. Facebook should now run normally.

 

Do the same with Facebook Messenger if needed. The download address is -

www.androidapksfree.com/.../facebook-messenger-81-0-0-15-78-android-5- 0-apk-download/

You should now have both Apps running fine!

New Poster
Posts: 1
Registered: ‎08-08-2016

Re: Vodafone Smart Ultra 6 Apps stop working

by RachaelAnn New Poster
Message 22 of 27 (955 Views)

Hi, I've just tried this and am getting a page that says 403 forbidden.

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Regular Contributor
Posts: 164
Registered: ‎28-05-2013

Re: Vodafone Smart Ultra 6 Apps stop working

by Regular Contributor kamrind Regular Contributor
Message 23 of 27 (952 Views)

Follow this Tutorial i made if your wanting a temporary fix.
http://community.vodafone.co.nz/t5/Android-phones/TEMP-FIX-SMART-ULTRA-6-FACEBOOK-MESSENGER/m-p/2028...

- Kamrin 


 


(I am not an employee of Vodafone New Zealand and i am not associated to the social media team. I am a regular Vodafone New Zealand customer that volunteers my time here to help make Vodafone a better place for all)


Vodafone Final Sig.png

Starter Poster
Posts: 3
Registered: ‎07-08-2016

Re: Vodafone Smart Ultra 6 Apps stop working

by oldboy Starter Poster
Message 24 of 27 (853 Views)

 

Another way to get the earlier files-

Go to -

http://www.androidapksfree.com/

 

Search for

Facebook 82.0.0.20.70

 

and

 

Facebook Messenger 81.0.0.15.78

 

Until a better solution is available don't use any later versions than these!

New Poster
Posts: 1
Registered: ‎08-08-2016

Re: Vodafone Smart Ultra 6 Apps stop working

by Sarah4 New Poster
Message 25 of 27 (743 Views)
When or how will we be advises when a fix has been sorted?
Posted from Vodafone Smart Ultra 6
New Poster
Posts: 1
Registered: ‎16-09-2016

Re: Vodafone Smart Ultra 6 Apps stop working

by debbii New Poster
Message 26 of 27 (384 Views)
My first smart ultra 6 froze and was replaced, my second is at the repair shop now having lost microphone, but I still like the phone and Vodafone stand behind the warranty, the only thing I'm worried about is that next time it might not be within the warranty period.
Posted from Huawei MT7-L09
New Poster
Posts: 1
Registered: ‎06-06-2017

Re: Vodafone Smart Ultra 6 Apps stop working

by VanajaLakshmi New Poster
Message 27 of 27 (22 Views)
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