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Vodafone Smart Turbo 7

Cas
Starter Poster
Posts: 2
Registered: ‎20-03-2017

Vodafone Smart Turbo 7

by Cas Starter Poster
Message 1 of 3 (251 Views)

I just purchased this phone and it tells me I need to do a software update, when I do this I get this error: "Download failed. Data error. Try again."

 

IS this because the phone cant handle this update? or is there something I need to do to make this work? 

 

Vodafone Ninja
Posts: 281
Registered: ‎02-11-2014

Re: Vodafone Smart Turbo 7

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 3 (234 Views)

Hi there Cas,

Sounds like the handset doesn't have a data connection to do the software update. You can test this theory by connecting the phone to a wifi network and trying to run the update after that.

Let me know how you go though! 

Regards,
^Zane Cat Happy

Cas
Starter Poster
Posts: 2
Registered: ‎20-03-2017

Re: Vodafone Smart Turbo 7

by Cas Starter Poster
Message 3 of 3 (184 Views)

Hi,

 

Yes it's definately connected to the wifi. It has been the whole time, but still doesnt work. 

 

Cheers, 

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