I just purchased this phone and it tells me I need to do a software update, when I do this I get this error: "Download failed. Data error. Try again."
IS this because the phone cant handle this update? or is there something I need to do to make this work?
Hi there Cas,Sounds like the handset doesn't have a data connection to do the software update. You can test this theory by connecting the phone to a wifi network and trying to run the update after that.Let me know how you go though! Regards,^Zane
Yes it's definately connected to the wifi. It has been the whole time, but still doesnt work.