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Vodafone Smart Turbo 7

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Cas
New Poster
Posts: 1
Registered: ‎20-03-2017

Vodafone Smart Turbo 7

by Cas New Poster
Message 1 of 2 (60 Views)

I just purchased this phone and it tells me I need to do a software update, when I do this I get this error: "Download failed. Data error. Try again."

 

IS this because the phone cant handle this update? or is there something I need to do to make this work? 

 

Vodafone Ninja
Posts: 201
Registered: ‎02-11-2014

Re: Vodafone Smart Turbo 7

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (43 Views)

Hi there Cas,

Sounds like the handset doesn't have a data connection to do the software update. You can test this theory by connecting the phone to a wifi network and trying to run the update after that.

Let me know how you go though! 

Regards,
^Zane Cat Happy

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