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Vodafone Smart Prime 6 Constant Reset

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Posts: 2
Registered: ‎15-02-2017

Vodafone Smart Prime 6 Constant Reset

by BeauC Starter Poster
Message 1 of 3 (291 Views)

I bought my Vodafone smart prime 6 about 11 months ago. All of a sudden it has just started restarting over and over without warning it has been doing this all day resetting up around 40-60 times today and there is nothing I can do to stop it. It is unusable after backing up what I needed to (because the smart prime 6 has issues moving contacts to SD) I attempted the factory reset only to find that I can not even complete the set up before it resets back to square one what is going on???

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Retired Staff
Posts: 1,012
Registered: ‎19-10-2014

Re: Vodafone Smart Prime 6 Constant Reset

by Retired Staff Lucas Retired Staff
Message 2 of 3 (259 Views)

Thanks @BeauC,

 

Let me know how you get on with what we discussed on the phone tonight

 

Click on my username and send me a private message

 

thanks

 

Lucas

I work in the Mobile On Account and Mobile Technical Support team. I volunteer my time on the Community.
Starter Poster
Posts: 2
Registered: ‎15-02-2017

Re: Vodafone Smart Prime 6 Constant Reset

by BeauC Starter Poster
Message 3 of 3 (250 Views)

Sorry guys my phone is an Vodafone Ultra. I had grabbed my partners box.

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