21-09-2016 01:00 PM
Just went in to speak with Orewa store about the stock coming in tomorow and they have no idea about this. Why are they not in the loop?
21-09-2016 01:58 PM
Apologies, comms are going out so we'll plug that gap.
21-09-2016 02:26 PM
Just to confirm, the stores will have replacement stock tomorrow, correct? And the stores will make contact with us about picking up our new phones?
21-09-2016 02:28 PM
Also agree with Eracode, I have tired ringing the store and no one ever answers the phone and I get a voice mail message saying I cant leave a messages as the mailbox is full...
21-09-2016 03:39 PM
Ringing my store and no-one will answer. I've tried 2 other stores, I can get an answer but no-one is aware that stock is due in tomorrow. I was told that I'd be contacted to say when my phone arrives, but no-one is actually able to confirm that I'm even in the system for a replacement. I wasn't given a receipt when I handed my note 7 in and I'm now beginning to panic.
21-09-2016 03:52 PM
@MikeHales: You asked me for my number so you could check why I didn't get any texts from Vodafone regarding anything to do with the recall and the supposed specific text about replacements.
I sent you the requested info first thing this morning and have not heard anything from anyone at Vodafone. Did you act on the info I sent you? What on earth is going on - Vodafone is not covering itself with glory in this unholy mess.
22-09-2016 06:58 AM
It's now a Thursday 22 Sept. could you please confirm that I can drive to your Albany store and be there when they open at 9 am and pick up my replacement Note7.? I really want to know before I drive all that way - and right now I have zero faith in your organisation.
22-09-2016 07:53 AM - edited 22-09-2016 08:03 AM
I want to know can I pick up replaced note 7 today at botany store?
22-09-2016 09:27 AM
Albany store got black stock in today for exchanges if you purchased from a Vodafone Store, they don't have enough stock for online or digital mobile purchases.
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