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Phone unable to download?

Starter Poster
Posts: 3
Registered: ‎07-11-2016

Phone unable to download?

by CaitlinStone Starter Poster
Message 1 of 8 (487 Views)

After doing aphone update(Andriod 6.1) I have been unable to download any apps since. I got told it might be a vodafone error in the phone system and totake it to a vodafone store with box and recept.What could be the issue? (Mysd card was also wiped clean) what would they look for? Anything on the box such as PUK codes?

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Frequent Poster
Posts: 28
Registered: ‎28-07-2016

Re: Phone unable to download?

by Frequent Poster Probie Frequent Poster
Message 2 of 8 (473 Views)

They'll probably do a full reset.

Starter Poster
Posts: 3
Registered: ‎07-11-2016

Re: Phone unable to download?

by CaitlinStone Starter Poster
Message 3 of 8 (439 Views)

thank you! I did a factroy reset, would a hardware reset work?

Regular Poster
Posts: 24
Registered: ‎13-10-2016

Re: Phone unable to download?

by Regular Poster revolverized Regular Poster
Message 4 of 8 (428 Views)
Is it happening on all the application or just on playstore?
Posted from Cherry Mobile Flare S3 Power
Regular Poster
Posts: 24
Registered: ‎13-10-2016

Re: Phone unable to download?

by Regular Poster revolverized Regular Poster
Message 5 of 8 (427 Views)
Is it happening on all the applications or just on playstore?
Posted from Cherry Mobile Flare S3 Power
Regular Poster
Posts: 24
Registered: ‎13-10-2016

Re: Phone unable to download?

by Regular Poster revolverized Regular Poster
Message 6 of 8 (425 Views)
Is it happening on all the applications or just playstore?
Posted from Cherry Mobile Flare S3 Power
Regular Poster
Posts: 24
Registered: ‎13-10-2016

Re: Phone unable to download?

by Regular Poster revolverized Regular Poster
Message 7 of 8 (421 Views)
sorry for the multiple post, browser err
Posted from Cherry Mobile Flare S3 Power
Starter Poster
Posts: 3
Registered: ‎07-11-2016

Re: Phone unable to download?

by CaitlinStone Starter Poster
Message 8 of 8 (418 Views)

it happens to every application I try to download, any size. I lost all my apps on my sd card after an update and the play store and storage hasnt been working since, updating doesnt work either

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