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Number of rings

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Registered: ‎25-01-2017
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Number of rings

by Frequent Poster Fantail18 Frequent Poster
Message 1 of 8 (396 Views)

Hi there, I wonder if anyone can tell me if there is a way to increase the number of rings before the phone goes to voicemail.  We have a Nokia Windows phone and an Huewai Android phone.  We are both on Vodafone pay and go.

 

Thanks

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Posts: 46
Registered: ‎25-01-2017

Re: Number of rings

[ Edited ]
by Frequent Poster Fantail18 Frequent Poster
Message 3 of 8 (657 Views)

Thank you Rochelle. Any particular reason why not?

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Accepted by topic author Fantail18
‎22-08-2017 01:14 PM

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Business Ninja Adept
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Registered: ‎30-07-2009

Re: Number of rings

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 8 (378 Views)

Hi @Fantail18

 

You cannot extend the ring time on a Prepay connection.

 

http://help.vodafone.co.nz/app/answers/detail/a_id/3960/

 

 

Regards

 

Rochelle

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Posts: 46
Registered: ‎25-01-2017

Re: Number of rings

[ Edited ]
by Frequent Poster Fantail18 Frequent Poster
Message 3 of 8 (658 Views)

Thank you Rochelle. Any particular reason why not?

Solution
Accepted by topic author Fantail18
‎22-08-2017 01:14 PM
Community Manager
Posts: 1,697
Registered: ‎02-02-2013

Re: Number of rings

by Community Manager Community Manager
Message 4 of 8 (302 Views)

@Fantail18

 

Just the way the Prepay plans work means we don't have that facility available - sorry!

Channel Manager, Help & Support
Vodafone New Zealand
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Re: Number of rings

by Frequent Poster Fantail18 Frequent Poster
Message 5 of 8 (299 Views)

No problem, thanks Mike.  Just an aside, I had a text from Vodafone yesterday that said my Pay and Go rates were increasing, quite a lot!  1c to 10c per text and 20c to 30c per minute for calls.  I know the rates were previously very good but that seems a fairly high hike.Smiley Surprised

 

am am I right in assuming that calls to the UK will remain the same at 89c per minute?

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Re: Number of rings

by Frequent Poster Fantail18 Frequent Poster
Message 6 of 8 (297 Views)

No problem, thanks Mike.

 

 Just an aside, I had a text from Vodafone yesterday that said my Pay and Go rates were increasing, quite a lot!  1c to 10c per text and 20c to 30c per minute for calls.  I know the rates were previously very good but that seems a fairly high hike.Smiley Surprised

 

Am I right in assuming that calls to the UK will remain the same at 89c per minute?

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Community Manager
Posts: 1,697
Registered: ‎02-02-2013

Re: Number of rings

by Community Manager Community Manager
Message 7 of 8 (287 Views)

Yes, calls to UK remain the same.

Channel Manager, Help & Support
Vodafone New Zealand
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Posts: 20,536
Registered: ‎06-08-2008

Re: Number of rings

by Retired Staff johnr Retired Staff
Message 8 of 8 (161 Views)

@Fantail18It's not the number of rings but time before incoming calls are passed to Voicemail and it's 20 seconds ringing / paging time,

 

If you request Voicemail to be removed then it's 40 seconds and the incoming call is dropped

 

John

Ex VodafoneNZ staff member 17 years 4 days
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