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Not Receiving texts from Spark numbers

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Starter Poster
Posts: 2
Registered: ‎15-07-2017

Re: Not Receiving texts from Spark numbers

by liambolt Starter Poster
Message 11 of 20 (370 Views)
Hello, i am having the same problem as @abuger1029. Could you please lend some help also? cheers
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Business Ninja Adept
Posts: 1,547
Registered: ‎30-09-2014

Re: Not Receiving texts from Spark numbers

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 12 of 20 (356 Views)

@liambolt private message me your mobile number and I'll check on it.

 

Cheers

NOC Engineer | Vodafone NZ
Starter Poster
Posts: 2
Registered: ‎15-07-2017

Re: Not Receiving texts from Spark numbers

[ Edited ]
by liambolt Starter Poster
Message 13 of 20 (348 Views)

hey Sebasstian, my mobile number is  <removed>. cheers

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Business Ninja Adept
Posts: 1,547
Registered: ‎30-09-2014

Re: Not Receiving texts from Spark numbers

[ Edited ]
by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 14 of 20 (334 Views)

No issue with SMS from Spark to you. Can see last successful deliverys from Spark numbers to you on 15/07.

 

I suspect this is actually an iMessage issue not an SMS issue.

NOC Engineer | Vodafone NZ
New Poster
Posts: 1
Registered: ‎22-09-2017

Re: Not Receiving texts from Spark numbers

[ Edited ]
by NickD New Poster
Message 15 of 20 (227 Views)

I am also having this issue and hoping that Sebastion the Ninja Extroardinaire will help me out.

 

Started with an iphone 6 but just upgraded to an 8 and it is still an issue.

Business Ninja Adept
Posts: 1,547
Registered: ‎30-09-2014

Re: Not Receiving texts from Spark numbers

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 16 of 20 (215 Views)
@NickD private message me your number. I will ask Spark to check.

Thanks
NOC Engineer | Vodafone NZ
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New Poster
Posts: 1
Registered: ‎06-11-2017

Re: Not Receiving texts from Spark numbers

by LuanaSubritzky New Poster
Message 17 of 20 (72 Views)

Hi there,

 

I am having the same problem Smiley Sad and when trying to call my number it will say that it's an unknown number (when called from Skinny). I am able to call them however don't get calls or texts from there. I have sent you a privte message with my number, it will be greatful if you could please help. Thank you!

 

Luana

Starter Poster
Posts: 2
Registered: ‎10-11-2017

Re: Not Receiving texts from Spark numbers

by fvaelua Starter Poster
Message 18 of 20 (43 Views)

I'm having the exact same issues not receiving texts/calls from spark numbers. Its been like this for a while and all I have gotten from Vodafone is "You need to reset your phone...we will reset it on our end" or "turn your phone off for a few minutes and it should be sorted" But still the same issue. Can you please look into this as it is annoying when people are trying to get in contact with me. If not im going to change servicce providers. Thanks

Starter Poster
Posts: 2
Registered: ‎10-11-2017

Re: Not Receiving texts from Spark numbers

by fvaelua Starter Poster
Message 19 of 20 (38 Views)

Hi can you please soert my number out aswell. Im having the exact same issue and its frustrating 

 

Thanks 

Business Ninja Adept
Posts: 1,547
Registered: ‎30-09-2014

Re: Not Receiving texts from Spark numbers

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 20 of 20 (34 Views)

@fvaeluasend me a private message with your number and I will ask Spark to check on it.

 

Thanks.

NOC Engineer | Vodafone NZ
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